I first worked for IBM in 1977 in high school, and then in university a few years later. I thought IBM had many excellent managers and a good number of really smart people. I didn't return after I finished school because I thought IBM was deluded to think mainframes were so invincible. The IBM PC had just been released and a surprising number of IBMers scoffed at it.
30 years later IBM bought the company I was working for at the time. Looking at the post-Gerstner IBM, I saw far fewer good managers. There were still plenty of smart people but they had much less impact than 30 years earlier. I quit IBM soon after the acquisition closed. The focus on financial engineering to boost the IBM stock price was too demoralizing. Customers no longer mattered. Shareholder value was the only game in town. I could never see that working out. I preferred making customers happy.
Now a decade later, I read sites like this and think: IBM has descended further still. "Wanting to be good at AI" is not the same "Being good at AI". I wonder if IBM is finally peering over the abyss and doesn't know what to do next?