Thread regarding Bed Bath & Beyond layoffs

Not many are left who can teach old BBB standards

I am a bbb alumni. Gave them 9 years in the hay day watching them grow from 300 store to close to 1000. Last position was asm in a A volume store. Use to be 100% debt free company then Christmas tree & later harmons when I was still there. I told my dm back in 2000 that the stores were way over managed. I Worked in a B+ volume store then. It had sm, asm, ops mgr, soft side asst & hardside asst, 6 dept mgrs-bed, bath, lifestyle, hard, rec mgr and front end mgr. He said they would NEVER cut those position, that he had been with them since "lenny& sqiggy" had started BBB. Hmm who was right! Brick and mortor is a dying breed of retail. There is very few left at BBB who can teach those the BBB standards. The never say NO to a customer. They cut over a 1000 managers back in 2009/10 none got severance as those in 2017. A very quiet secret that no one even noticed. They did it thru bogus write ups so they wouldn't have to pay unemployment and not pay the $40-90M a year salaries they use to pay Asm/dept mgrs. I knew a asst who made $108M!!! My last BBB looks like c-ap no one knows standards no one acknowledges customers & the payroll has maybe 4 people on the floor in a once A volume store. Yes I'm still in retail as a CVS store manager; my CVS does more a year then that A volume BBB back then, said but true. I wish you all the luck. I loved my early years at BB and still shop there but glad I'm gone.

Originally posted by @11q3pgoQ-7cdk.

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Post ID: @OP+11yNHtiy

8 replies (most recent on top)

Maybe I should work in corporate and put my ideas to work to turn around the problems that the former executives caused... They wouldn't have to pay me that much and I wouldn't need the bonus', just a steady paycheck $40 to $45K for starters. First thing is to save some of those stores that were deemed no good. Then get rid of those seniors that have poor records, I can name quite a few of them! Then special incentives to those stores which have proven there worthiness. A raise here and there wouldn't hurt for the stores that go beyond. Maybe I said too much now, after all, I am only a former employee who worked 8 and a half years with bbb. So many more ideas to turn around this ailing company

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Post ID: @1mwvy+11yNHtiy

Stores are staffed so lightly now that as soon as the only floor associate goes for a piss on a busy Saturday or Sunday the entire store sinks into chaos: no coverage in the floor means customers can’t get help, so they go buy their stuff at Target. We all know what that means: no sales revenue. And it’s going to get worse when they lay more floor associates off this year. We can’t pin our hopes on the new guy, because he’s here to make cuts, not turn the stores around. 2020 is going to be the year BBB finds itself up to its nostrils in the sh–.

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Post ID: @1hwsf+11yNHtiy

I was let go for helping customers, whether it was a beyond order, or walking the customer to the area, or showing them how to handle the merchandise. What bothers me is I was discharged for doing a direct ship. The district manager ordered that. now he was let go. couldn't happen to a worse person. He let go of so many good people and kept the bad ones, kept those that stole from the company, kept the ones that don't do a blasted thing. I wonder if he made a profit off of them.

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Post ID: @1dsbu+11yNHtiy

Salary true I was a dept Mgr and made 96K,

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Post ID: @Veah+11yNHtiy

keep getting rid of the good people, the ones that care and keep the bad ones. that seems to be the direction bbb is going in

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Post ID: @Ttil+11yNHtiy

An assistant making $108 M !? And people still believe the c-ap that others spew on here!? Come in already!!

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Post ID: @aqke+11yNHtiy

Well now an A volume store has one associate on each side of the store that's it! They are called for back up, called for beyond plus signups, called for price checks and called for beyond orders as well as all other needs including carry outs and cart runs! Oh and called for dept calls as they are being stopped by many customers needing help on the salesfloor! The LOD is running around the store serving as backup to all of this craziness happening. Things get worst if an associate takes the time to do a beyond store order now all hell breaks loose as the front end is calling for all kinds of assistance and the LOD and other associate are going crazy with service. It truly is a circus! Then EVERYONE is on a register leaving the salesfloor empty. Maybe our CEO, VPs, Regionals, District support and board of Directors should actually take a shift as an LOD and a salesfloor associate as this will give them true insight of what your customers a staff are experiencing. Trust me it is not a pleasant experience on either end! Take care of your staff and they can and will take care of your customers.

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Post ID: @3axy+11yNHtiy

Working in these BBB stores is a joke now! No one wants to work as physically hard as these stores require to get the job done. The productive people are burning out!

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Post ID: @2epi+11yNHtiy

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