Will there be any Whole Foods Layoffs 2020? Any news or rumors?
17 replies (most recent on top)
They overpay people in leadership Department leadership I can justify because they deal with allot of BS. Above that though it’s questionable allot of store leadership is awful and the corporate office is abysmal. So many made up jobs for people who fail time and time again at the regional office. I am in the NA and it is pathetic how the regional office hasn’t been cleared out of all the dead weight.
The customer service experience was our only strength. We do everything else poorly, and now cs is on it's last breath.
By all means, more layoffs and more automation! Give customers even less reason to shop with us. We do not offer lower prices. We did offer an engaging, fun, community with an aesthetic a shopper could enjoy (unlike the dismal factory farm feel of some other grocery stores). We could continue to justify higher prices with great customer service. High dollar customers will pay more if they have plenty of happy tms willing to help. This translates to tms who are not burned out from doing three people's jobs, fully staffed departments with knowledgeable tms, and plenty of cashiers for quick check outs. The same customer who wants to pay more for fair trade clothing, chocolate and flowers? They want to support the tms at the store they are shopping at: their neighbors living RIGHT HERE in the USA. Whole Foods could have been ahead of the curve by pushing that angle. Anybody can sell products. But only the best companies will step up and "sell" taking care of the people who work for them.
*tumeric, not Tumeris the Norwegian black metal band
An app is never going to be able to handle the fact that tumeris is in 5 different spots depending on the formula.
If WFM was smart they would double up on whole body TMs and offer training in supplements. That stuff has a huge margin and sales would go way up. I am constantly finding out about grocery people telling people we don't have products only to see the product in the whole body aisle minutes later.
and as far as whole body goes we already have no one in the department from 1 pm until close. It costs us so many missed sales it's incredible. We could probably pay for a weeks salary from 1 night of missed up selling. Customers can't find anything over there.
and every time i go to another store looking for deli product after 7, I walk out not buying anything instead of spending 3 times more than it would cost to pay a TM to stay at the counter until close. Then multiply all those missed sales by the hundred or so people that work late that come in to get an easy meal. Cutting labor isn't always a bad idea but this is. Why not just completely close the deli forever? Have no tms at the counter or c.s. Just pack all deli product into pre ordained sizes. .25 pound, .33 pound and 1 lb. All meat and cheese presliced and pre packaged. No choice in how much you get. Most people are just getting between a quarter and a pound of anything. No need to pay someone to pack things up when a customer walks up. Have it already packaged so the customer doesn't have to talk to a human.
Honestly... WF needs to get out of the "full service" frame of mind. Most grocery stores CLOSE departments such as PFDS, MEAT, BAKERY, etc at 730 or 8 pm. Just keep enough cashiers, grocery, and produce to front the store and point people in the right direction. As for WB, well, customers need to realize that WB TMs are not medical experts, nutritionists, dietitians, etc... so, cut them back as well. Not trying to be a "downer," but this is the reality.
There are a bunch of positions that do not get back-filled when people quit or are fired. PBS, Demo Specialist, SSI, Concierge, Admin floater, and other weird one-off positions.
My personal predictions based on the writing on the wall:
Cashiers will be culled down a bit from self checkout
Buyers will likely be cut due to automated ordering
TLs will likely just have to approve automated orders
Stores will get scanning robots to check for out of stocks, wrong price tags
Regional offices will be culled down to a few metro people that are constantly on the road
Most prep foods will be outsourced
Coffee bars will be replaced with automated machines
The only department that I see as safe is produce due to the perishable nature of the product and that it is our only stand-out part of the store when compared to other chains.
Check back on this post in a year
What about tms
However that potential severance package would have been sweet! :)
Not speaking for all stores or TMs, but in our store, out of 100's of Tm's, there were 3-5 TMs that the benefits cut "could" have effected. Out of those few there was 1 PT TM that was actually impacted and she got FT and benefits.
We do need to get rid of some Tms that don't pull their weight. This is going to get a few of them gone. If you are even halfway competent you shouldn't worry.
I know that sometimes it is hard to be honest with ourselves. It is easy for leadership to see who is productive and who is not. And just because your Teammates may complain about you doesn't mean you are the problem, but just because you think you are great doesn't mean you aren't "needs improvement".
Speaking as a former buyer who already got "laid off" in the last round.
We had to fight for our positions or take the severance.
It was no contest.
the Cutting of PT team member benefits will lay-off tm’s without there being layoffs. There are a lot of them that are there part time for the benefits and a lot of them will leave if they can’t find full time spots.
Pre-Kronos I spent at most an hour in the office. That is only if I was off for a few days and emails piled up. Most days I spend 10-15 minutes in the office. After Kronos I spend 4-6 hours just on the schedule spread over the course of 2 or 3 days. Then there's the calls and trainings and reports and dealing with leadership about labor budgets. Meanwhile if I just wrote the schedule and got to work we wouldn't need so many part timers sitting around with their thumbs in their butts on the floor not getting anything done like a veteran could.
Office time is not going to cut back for leadership because Kronos is a sh*tshow that makes things worse than if you were just write a schedule from scratch.
I love this forum its incredibly naive of course Amazon would love to lay off Team Members its what any large corporation would love to do its in there DNA Kronos is a way of cutting T M hours without layoffs. Capitalists are always looking on how to save on costs labor being the number one option. If you look at the history of capitalism layoffs are inherent in its development its only a matter of time.
Haven’t heard anything but doubtful with the constant scanning that the buyer position won’t be effected somehow. Auto scheduling is going to cut back on office time for leadership maybe changes for them as well ? All speculative but not far fetched at all.