Thread regarding Dun & Bradstreet (D&B) layoffs

Sacrificing Quality for Quantity

So this company clearly went through significant changes- whereas the sales teams were told it would not impact them too much. (That was hard to believe at the time anyway).. Well after laying off tons of behind the scenes people in finance, etc.. Shutting down sales offices, etc... It appears the company is trying to creat some sort of Mega Center in PA. Well at what cost? Loyal employees who have helped generate revenue for the company are now being side stepped. They seem to be hiring anyone with a pulse and immediately placing them into roles that took years for others to get into. There is no longer any qualification and the new mgmt is operating under “put a body in every seat” attitude. More reps, same volume of work = less opportunities for those who have been there. What kind of Kool-Aid are they pushing now? “Honor the client”.. How about “honor the employees”.. They lay off those who have dedicated themselves for years and then corner the best sales people and pretty much tell them “tough luck”, all while cutting benefits and being sneaky behind the scenes. Change was inevitable- but at what cost? It seems like there is no direction- clients are now getting sent in lines from here to the Phillipines and getting a horrible experience. Sacrificing quality to save a buck is a slippery slope for the company at this point in time. What’s next?

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Post ID: @OP+12WGHcUP

4 replies (most recent on top)

All synthetic data now anyways. No financials. No suits. No trade

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Post ID: @6glh+12WGHcUP

I don’t think the new management knows what is the direction either

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Post ID: @6axx+12WGHcUP

Has there been any change in front line management as they are delivering message

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Post ID: @tmj+12WGHcUP

Well at least they haven’t touched the pensions

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Post ID: @ngn+12WGHcUP

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