The above link should take you to an article on LOWES scheduling screwup.
What the miss is the details.
My dept has no one till 9:30, then two CSAs
Clock in - how stupid
At the same time there is NO ONE SCHEDULED in hardware, Millwork, or home decor
CUSTOMERs are walking out MARVIN
YOU MESSED WITH something that was not BROKEN.
AND LOWES CORP SAUS they are copying
Well I just interviewed with HD and they agreed has made a big mistake
The folks working in the dept get to choose their shift when ever they can and still have coverage
The store manager I interviewed with was a store manager for LOWES
The bottom line is IT WAS NOT BROKEN