I haven't offered to sell a single care pass membership since CVS announced the newest hours cut. Anyone who does is a fool. "We're going to cut your pay and maybe force you to quit. In the meantime, make more profit for us by selling this c-ap." "Yes master, anything you say master" GTFO. I'll not lift a finger for them ever again.
16 replies (most recent on top)
This guy talking about his bonus is just the kind of spineless weasel that was made for CVS
With carepass comes great customer service. The two are connected. Or so that’s what my dl says lol
Okay, all this time I thought repeat business was based on a courteous, knowledgeable, friendly staff, a clean store, great prices, excellent customer service, great product selection, in stock, etc. CVS has found the answer retail has been searching for since the beginning...just give them 10 bucks.
Amazon give you prime music and video each month....cvs carepass gives you $10. Anytime you devolve to a membership model but give nothing back of value, you are in trouble. Even Costco offers you a money back guarantee on memberships anytime. CVS brain children can’t think of anything new and are putting half assed attempts at programs companies excel at.
To the last poster. It brings in repeat business to the stores. And most customers are going to spend more than just $10. So in the long run it really does help your P&L. I’ve been beating budget every week for at least 4 months thanks to carepass.
How are the two components of Carepass accounted for? The $5 collected for the 600 customers you signed up totals $3000. Not too many customers are going to forget to use the $10 coupon, so $10 x 600 customers is a $6000 SRA. Where is the benefit to your bonus? Can someone explain?
But at some point we are asking the same ones over and over. We do about 4000 transactions a week and with the multiple (7-10) for the couponers . we probably have only 3000 different customers. So at some point the sale of carepasses will come to a halt. In fact I can see my customers becoming p-ss-d at being continually asked, just as they do with the email prompts and text prompts.
You’ll also notice that CVS has changed the terms and conditions with carepass. Now free shipping with cvs.com orders is ONLY if you include a qualifying item in your order. Making changes already?? Only a matter of time before they make more changes...
How can you fire someone for not meeting a “ticket” quota? If an employee is otherwise loyal, hardworking, dependable, good service scores, etc., and never any infractions, yet you’d fire someone simply for not meeting a carepass quota? Seems like a good lawyer would have a field day with that. That is if we could afford a lawyer on the money cvs pays us.
Carepass is a money maker for the company. Similar to store branded credit cards. Yes employees at those stores have a quota and are coached and even terminated if they consistently miss their goals.
Carepass has gotten COMPLETELY out of control! I’m hearing of write-ups, coaching sessions with other stores, counseling sessions with the DL, threats of termination, all if you don’t get enough carepass signups. I even heard of employees being spyed on, while on shift, to see if their asking people and getting signups. All of this is not ok. I understand the need to sell the companies programs, but becoming so obsessed with signups to the point of threatening employees if they don’t meet a “quota” really borders on questionable ethics on the part of corporate!
Thought. Amazon has not sold you anything in a month, yet you still pay for the subscription annually.
Think about it, dues Amazon "give" you anything each month?
Does Amazon refund you if you don’t use their service for a month? What a stupid question/thought.
Let me give you a scenario.. The customer, has entered into a contract with CVS, allowing them to remove, in most cases, a recurring $5.00/moth payment for the honor of receiving a $10.00 coupon.
Ok, so the customer is let's say, sick, on vacation, etc.... during the 30 days, etc...., and all of a sudden the coupon, has expired at the end of their 30 day period, for which they have already paid for.
Does this appear to be a breach of contract on a civil side of the law?
Carepass is a good deal if your a normal shopper at CVS. Everyone else, it a rip off. You will be paying $5 a month for nothing if you don't use it.
You’re a dumb–s. Carepass goes strait to the bottom line. If you want a decent size bonus then you should sell carepass. Mine is looking better the. Ever after selling over 600 enrollments for the year.