Thread regarding CVS layoffs

CARE PASS

I haven't offered to sell a single care pass membership since CVS announced the newest hours cut. Anyone who does is a fool. "We're going to cut your pay and maybe force you to quit. In the meantime, make more profit for us by selling this c-ap." "Yes master, anything you say master" GTFO. I'll not lift a finger for them ever again.

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Post ID: @OP+12hPHxGi

16 replies (most recent on top)

This guy talking about his bonus is just the kind of spineless weasel that was made for CVS

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Post ID: @bjsn+12hPHxGi

With carepass comes great customer service. The two are connected. Or so that’s what my dl says lol

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Post ID: @8ess+12hPHxGi

Okay, all this time I thought repeat business was based on a courteous, knowledgeable, friendly staff, a clean store, great prices, excellent customer service, great product selection, in stock, etc. CVS has found the answer retail has been searching for since the beginning...just give them 10 bucks.

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Post ID: @6ojv+12hPHxGi

Amazon give you prime music and video each month....cvs carepass gives you $10. Anytime you devolve to a membership model but give nothing back of value, you are in trouble. Even Costco offers you a money back guarantee on memberships anytime. CVS brain children can’t think of anything new and are putting half assed attempts at programs companies excel at.

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Post ID: @5zlc+12hPHxGi

To the last poster. It brings in repeat business to the stores. And most customers are going to spend more than just $10. So in the long run it really does help your P&L. I’ve been beating budget every week for at least 4 months thanks to carepass.

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Post ID: @3qhr+12hPHxGi

How are the two components of Carepass accounted for? The $5 collected for the 600 customers you signed up totals $3000. Not too many customers are going to forget to use the $10 coupon, so $10 x 600 customers is a $6000 SRA. Where is the benefit to your bonus? Can someone explain?

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Post ID: @3iug+12hPHxGi

But at some point we are asking the same ones over and over. We do about 4000 transactions a week and with the multiple (7-10) for the couponers . we probably have only 3000 different customers. So at some point the sale of carepasses will come to a halt. In fact I can see my customers becoming p-ss-d at being continually asked, just as they do with the email prompts and text prompts.

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Post ID: @3ocg+12hPHxGi

You’ll also notice that CVS has changed the terms and conditions with carepass. Now free shipping with cvs.com orders is ONLY if you include a qualifying item in your order. Making changes already?? Only a matter of time before they make more changes...

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Post ID: @2nis+12hPHxGi

How can you fire someone for not meeting a “ticket” quota? If an employee is otherwise loyal, hardworking, dependable, good service scores, etc., and never any infractions, yet you’d fire someone simply for not meeting a carepass quota? Seems like a good lawyer would have a field day with that. That is if we could afford a lawyer on the money cvs pays us.

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Post ID: @1syq+12hPHxGi

Carepass is a money maker for the company. Similar to store branded credit cards. Yes employees at those stores have a quota and are coached and even terminated if they consistently miss their goals.

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Post ID: @1jdy+12hPHxGi

Carepass has gotten COMPLETELY out of control! I’m hearing of write-ups, coaching sessions with other stores, counseling sessions with the DL, threats of termination, all if you don’t get enough carepass signups. I even heard of employees being spyed on, while on shift, to see if their asking people and getting signups. All of this is not ok. I understand the need to sell the companies programs, but becoming so obsessed with signups to the point of threatening employees if they don’t meet a “quota” really borders on questionable ethics on the part of corporate!

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Post ID: @1yzj+12hPHxGi

Thought. Amazon has not sold you anything in a month, yet you still pay for the subscription annually.

Think about it, dues Amazon "give" you anything each month?

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Post ID: @1wbg+12hPHxGi

Does Amazon refund you if you don’t use their service for a month? What a stupid question/thought.

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Post ID: @has+12hPHxGi

Let me give you a scenario.. The customer, has entered into a contract with CVS, allowing them to remove, in most cases, a recurring $5.00/moth payment for the honor of receiving a $10.00 coupon.

Ok, so the customer is let's say, sick, on vacation, etc.... during the 30 days, etc...., and all of a sudden the coupon, has expired at the end of their 30 day period, for which they have already paid for.

Does this appear to be a breach of contract on a civil side of the law?

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Post ID: @zck+12hPHxGi

Carepass is a good deal if your a normal shopper at CVS. Everyone else, it a rip off. You will be paying $5 a month for nothing if you don't use it.

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Post ID: @spl+12hPHxGi

You’re a dumb–s. Carepass goes strait to the bottom line. If you want a decent size bonus then you should sell carepass. Mine is looking better the. Ever after selling over 600 enrollments for the year.

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Post ID: @ijo+12hPHxGi

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