CR, EVP Support, leaving 31-Dec.
18 replies (most recent on top)
Couldn't happen to a bigger POS company. When even the long-term guys in their $$$$ jobs quit, you know things are bad.
@12mc6Sk2-2svl Well said. Had to cheat and pad the numbers to justify your existence at O. Sad part is if you don’t do it someone else will do it so you might as well do it to collect a paycheck.
I wonder if we can ever undo the damage he has done to our company and our customers.
It’s quite obvious to all involved why the forced back-to-office thing happened: to try and make older, more expensive workers quit. It did cause some to quit, but not enough. Hence phase 2 of trying to cull the herd: remove the cubicles. Not sure of the effect that this has had - other than further pissing off the “proletariat” while trying to make them heel to your ridiculous “management” whims.
All jobs in a POS company like O are like that.
In decent companies, support managers worry about morale, staffing and the day to day concerns of their team. They are not under the thumb of id–ts who are removed from the actual work and are managing by $spreadsheet.
WHo replaced MS global IT?
Being a Support manager is the most empirically verifiable dreadful and useless of the tech sector jobs (from RS down to the lowly m2/m3). It’s telling the world that I can’t do anything but sit and gaze at a computer screen at automatically generated stats and listen to BS from my higher-ups while occasionally blowing smoke up the a– of escalated customers. My liberation from doing that c-ap (that an uneducated house-wife could do) was a good day, my friends. Perhaps RS (with his multiple patents) realized that and couldn’t take it anymore - his brain had shriveled enough.
It looks like reorg has started in entire support.
All hardware orgs are moving under ES & AA (field support, support, logistics, supply), email went out to all the managers yesterday from AA welcoming them to the new org.
Perhaps a change in direction for the entire support organization such as selling it off to a third party support company. Kinda makes sense. Clients are already jumping ship in droves.
RS was sudden. Wondering why...
RS is gone also, he's not in Aria today and his reports are under CR
Anyone hear who's replacing him?
CR is confirmed, but I haven't heard anything about RS except here in this thread.
|Does that mean we can go back to the old office layout(RS's idea) where we can actually have a bit of |privacy and I don't have to hear everyone talk to customers on the phon
Screw that, what about going back to work-from-home where my productivity soared compared to that emasculating work office?
Anyone know why RS quit? Is it cause he didn't get CR's job?
Does that mean we can go back to the old office layout(RS's idea) where we can actually have a bit of privacy and I don't have to hear everyone talk to customers on the phone?
This should be great for morale.
RS is out too - he quit last night and today is his last day