Thread regarding Xerox Corp. layoffs

Xerox Toronto Layoffs

Toronto Office got shutdown today hundreds laid off, contractors and full timers..

It's a horrible day...

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Post ID: @OP+133aQSt9

14 replies (most recent on top)

Hate to be the bearer of bad news but a lot of Xerox call center jobs are being moved to Guatemala and Manilla. Not the ones that happened 2 to 3 years ago, ones that are in the process of being moved now. It's been hushed up but it is happening.

And a lease renewal means nothing unless you see the actual leasing contract. There could be a early termination clause that lets xerox out after 12 months for example. In the current climate i don't see Xerox locking themselves into a location for 5 years unless maybe it's the Norwalk corporate building.

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Post ID: @3grz+133aQSt9

@AsHo RaY Saint John center will not be closing for at least 5 years. At Saturdays pathetic excuse of annual kick off, they made people feel a little safe knowing they renewed their contract for place 400 building. Apparently our location is good af at our jobs. Ever since we found out new hires were getting paid more then loyal employees, we havent been working ANY new process thrown at us (Cross train for canada/us. Video Chat. Online chat. Havent been working from portal or team buckets. Not doing anything. So tired of being sh– on. Been trying to find a new job for a year now but it's a tough market.

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Post ID: @3pcv+133aQSt9

I was let go Friday, one of 8 in Corporate Learning and Dev, ages 39-62. Some in Webster, several virtual.

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Post ID: @3dbc+133aQSt9

Saint John, NB, Canada Xerox Contact Centre likely soon to close. It was once the employer of choice in Saint John, and now is nothing more than one of the worst places to work. Most of the people have been rebadged as HCL out of India and then later laid off... or soon to be. Most managers have been let go or left. So many great people have been let go that it's just a matter of time before they likely close the doors. They should have unionized and tried to put a stop to it!!! Xerox originally off-shored the Contact Centres in Canada to a offshore Xerox company, then they cut the severance packages in half then starting laying people off or making them worse their severance period. All a result of Corporate greed! Buyer beware if you buy a Xerox product. You'll never get the level of Service you're use too and will likely only ever talk too agents out of India. Damn shame... I will never in my life support the purchase of anything from this Company ever!!

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Post ID: @2fvo+133aQSt9

Any actual facts on the office, location and functions affected in Toronto?

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Post ID: @1wgl+133aQSt9

In New Brunswick we had some top level managers and most of the customer relations group let go yesterday.
Everyone else had already been rebadged with a final date of yesterday or within a month.
We havent heard anything about Toronto.

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Post ID: @1rcm+133aQSt9

@Anonymous Webster, N.Y. employee who was laid off: I heard about your layoff this morning in the office. Our building laid off a few employees but it hurt because they were top of the line management. Hoping things work out for everyone impacted by today's activities.

I heard that Toronto laid off almost 500 people and they shut down an entire building. I cannot find anything verifying this though.

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Post ID: @1mbi+133aQSt9

I will miss my Canadian friends. It's been a rude awakening dealing with the new group that is overseas.

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Post ID: @1tto+133aQSt9

I got laid off today. I worked in Webster NY. Does anyone know how many people were laid off?

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Post ID: @syn+133aQSt9

I am in Canada and have heard nothing? Which departments?

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Post ID: @pcb+133aQSt9

Why in the world would you downvote questions about what type of office it is? People who know others in sales or admin want to know if perhaps someone they know was impacted.

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Post ID: @smj+133aQSt9

which office? i have heard nothing.. sure some layoffs but nothing of this scale..

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Post ID: @sal+133aQSt9

Sorry my Canadian friends. Best of luck. I understand your unemployment laws are better than USA, but still doesn't cut the sting of a layoff; it's like a slap in the face. Take time to grieve the loss of your job, dust yourself off, and move forward. I'm hoping you'll be in good/better employment in the near future.

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Post ID: @jfs+133aQSt9

What group was in that office? Was it Sales, Admin, etc?

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Post ID: @ttj+133aQSt9

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