Good for Jim, got another round of global sales conferences in and heading off into the sunset. He has done well for himself at TR, coming up through the ranks, although highly unqualified in his ability to attract top talent or turn around under performing segments, he was a good guy who worked hard with positive intent. If this is all true and JS is heading to greener pastures, I wish him the best of luck. The new CEO will come in, take a look around at the leaders and get severe anxiety. He or she will take a look at things without those rose colored glasses on and make some dramatic changes to leadership and put people in positions where they can actually make a difference, Number one goal is for this new leader to turn around morale and that should start when they begin holding the current leaders accountable for the decisions they made over the past 2 or so years, especially in the Tax Professionals segment.