There are rumors going around that the next step of the budget cut is going to be to lay off all hba positions and move them strictly to vendors. Any truth to this?
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The statement HBA is growing is true, but so was bgco corporate before the layoffs. They had new hire classes up to 6 months before layoffs and relocation. Verizon is going agent based in retail and vendor on the customer service side. I would expect major changes 2-3rd quarter 2021.
Any chance AFNI rebadges some of the staff? I’m not a fan of Alorica...
Does Alorica and Conduit give the same type of medical benefits, STI, 401k, etc that Verizon corporate gives? Hopefully they allow us to keep our pay as my google search show they pay between $13-$15 with high turnover
Actually Alorica and conduit global now have home based agents.... the deal is they will get the Verizon hba reps. This is best for Verizon because it is not a lay-off. No severance payout needed. Ronan Dunne did thes to O2 in England before he came to Verizon. He sold the call center employees to O2’s vendors. The good new for Verizon is this will barely make the news because HBA reps work at home. This process was planned as soon as Ronan took the job at Verizon. It is the sole reason he was hired.
I have also heard this to be true. New vendor centers are actively being trained. Also more outsourcing to the Philippines.
people have 2 remember, Hans last job at Erickson electronics was 2 reduce the workforce. He did that and then left.
ever since he has been at VZW, that is all he done was cut workers across Verizon. He a paid hatchet man. willin to do the cruelty that Lowell didn’t
cheap labor vendors and H1B visas is the future of vzw
I believe they will make them all HBA then sell them all off to Vendors. Once that is done you get what they pay you or else. It's well known he does not value employees.
Corporate employees will be a thing of the past. Vendors is future for HBA.
Doesn't matter. Laying off HBA's is silent and anonymous. Verlieson avoids the bad PR that happens when closing down a call center. They have HBA's right where they want them...by the balls.
HBA saves the company money from having to pay rent, electricity, taxes etc in a call center...if anything, the company would prob like to completely go HBA at some point down the road
What makes you believe it would happen in 2021, or at all?
Won’t happen until 2021
Yeah that isn’t true. Call center cut jobs are being offered hba.
No truth to this. In fact HBA continues to grow.