I feel for ya. I wouldn't want to work in IT at AIG...especially with this Accenture thing going. But, truth be told, I don't really know how competent the AIG programmers and developers are. Maybe most of the systems I use (in my completely pointless and stupid job) were designed by contractors who have 0 experience in user experience or UI accessibility...but the software here is complete garbage by today's standards.
It's probably a combination of funding, lack of intelligent managerial support, and the fact that enterprise systems, in general, are extremely deprecated...but I think it's just a matter of time before we all get RIFd..and I don't really care =]
You get passive aggressively pushed to the side if you're too productive and dragged into "sitdowns" with your manager if you're not productive enough