https://www.investors.com/news/management/leaders-and-success/fiserv-ceo-takes-two-hour-vacations/
From the interview:
"When all is said and done, my hope is that people will say I made a difference in making their lives better," he said. "As CEOs and human beings walking the face of the earth, we're always on borrowed time. It's all about how we make things better while we are here."
After all the time I spent at Fiserv I know that I feel like I'm on borrowed time.
The interview captures Aspirational Jeff, the one his advisers, coaches, confidants, consultants and other sycophants tell him he is. The real Jeff views everything as a math problem. If you're in this guy's orbit, you are just a variable in an equation he is constantly rebalancing to advance his own interests. Learned that lesson the hard way.
Great comment in regards to automation-vs-monitoring keyboard activity. I'll keep doing stuff manually and keeping Sapience happy.
Why do all of the epayments executive still live and work remote
If you work or worked at Fiserv during anytime from 2019 to present, you know very quickly that Fiserv is Fiserv in name only. First Data runs everything and the company is really First Data now. FD had the more tarnished name so the idea was to call themselves Fiserv while operating as FD.
JY is only making things better for himself and his colleagues, no one else. Not customers, not clients and most certainly and most assuredly not for employees.
He’s talking about his heirs :-)
The Fiserv CEO, has great aspirations to make things better while we are here, but how is his philosophy trickling down to associates? I see upset employee’s on this board that are missing the “most admired company” that they enjoyed before 2019. Fiserv is flipped on its head, with micro management babysitting spyware, manager that aren’t empowered, people left to speculation and uncertainty, and senior leadership that doesn’t trust associates to deliver.
I see CEO approval rating dropping for Fiserv since 2019 from 3.4-3.2 on glassdoor.com, with every other review that says run from this company (good luck getting new talent). Surprise layoffs and removal of perks that keep talent, these actions drive key people with a good knowledge of the company’s in-and-outs to leave. Also, that sapience (spyware) software promotes inefficiencies with activities. If all you care about is a person being at a keyboard, what motivates them to develop automated solutions that are scalable.
If this is what the CEO truly believes, it is time to change the company to run the way Yabuki was running it from 2014 to 2019. Everyone was looking forward to that company, and not the First Data company that had a poor culture.