The doom and gloom isn’t making the company look very good. Dusty over priced products being sold by underpaid cashiers that clearly have to sell a certain amount of carepasses to stay employed. This isn’t a good look. CVS acts like they are preparing for something bigger and better but I don’t see how they can achieve that if they let the stores go under water like sinking ships.
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CVS needs to take a big step back from all of their ridiculous metrics.
Dirty run down stores with no cashiers or long lines in the store amd at the drive through to pick up a pr-scrip-ion is not a good look. It looks like CVS is struggling – when it's not.
Your stores look like a failing Sears store or a store in communist Russia circa 1980 amd people are supposed to seek medical care at CVS – yeah right.
If CVS does not focus on Customer and Employee satisfaction and making their stores seem alive and cobra t with happy employees the Health Hubs will tank.
It’s not cvs that’s making the company go underwater. It’s the incompetent managers that they are hiring.