IT has another metric and that's how long it takes to deliver projects. As they continue to reduce headcount, it takes longer & longer to get work done. While contractors can be smart people with good skills, it takes time to learn how to get things done at Cisco and learn our systems/processes. They can't exactly hit the ground running and deliver immediately, so just throwing contractors at the projects doesn't solve the problem.
Kicking all the people with years of "tribal knowledge" about how things work and get done at Cisco to the curb in the chase to cut costs & improve profits ends up costing more in the long run. When you can't deliver the infrastructure that Engineering needs to deliver new products to market in a timely fashion and our competitors beat us to the market place, then we lose revenue. Speed and agility in the market place is still important.
An excellent and on point post from @oir+14OVcWw5.