Lab and Physician RCM was impacted by drop in claims. Groups in Salem Winston and CA most hit b’cause of claim drops, loss of volume, focus on core rather than future initiatives, etc.
I too (was) a manager with a very high performance team but we lost about 15 percent of our group. The folks let go we’re seemingly random with some great and other so-so performers, some older, some younger some higher paid others lesser paid with not a clear pattern. It wasn’t the same list we had given upper management which was tragic to even be asked for. But it’s a business so “nothing personal.”
It does make sense because claims are down and the company needs to adjust its headcount. From what I know about planning there will be many rolling layoffs in the months ahead depending on work load for teams. Also, “shared services” won’t get spared so watch out if your in finance, legal, marketing, communications or AWS transition teams. They are planning on adjusting headcount and P/L by increasing offshoring and automation. If you had not noticed, big focus on automation before the virus hit.
I’ve enjoyed my 7 years here and am afraid for our team members getting jobs seeing what’s happening all over.
Good luck everyone...