Comcast eliminated 220 direct sales jobs in northeast division today. Even third party contractors in New England have been instructed that May 30 is the last day to put in orders. The goose is cooked. The door to door industry is over.
7 replies (most recent on top)
It's not like you really need sales anymore. People rotate back between AT&T and Comcast unless they take advantage of a new promotion or fail to notice they're being charged twice the price. Everyone needs Internet, and they'll find it one way or another. Maybe you can bring in more via upsales, but Comcast has discovered than some girl named "Jenny" can do that just fine from India.
Direct sales are not gone in fact we have just gotten smarter . You can place orders through retail division . I have been a top rep for years and the CEO of my company told me about this . People have been doing it for years . They are also hiring back for fall rush and other projects . But if you need to make cash ask around about retail :)$
So now who WINS back the customer who truly HATES Comcast for the terrible customer service and ripping them off for years ? For what ever reason the leaders are NOT REALIZING THEY ARE STILL RATED ONE OF THE WORST COMPANIES IN AMERICA ( customer service, price gouging ect . But with that being ignored . The leaders are playing guessing games as they go . Be patient they will be calling on Direct sales again soon . Still a needed sales channel . People who hate them for now are not going to volunteer to call them .
Direct sales is outdated. Be glad you had a job this long.
Happened in central division beginning of May. Gave them 22 great years and in the worst times I went from being “Comcast Family” to nothing without hesitation. I provide them loyalty and they couldn’t provide that in return. What a joke. But you know what?, maybe this will work out better not to be part of a company that is always being shady.
Internet Surge from corona ! Call center flooded with calls . The leaders don’t need you anymore. They think they are paying you too much money . More secret bonus money for the leaders . Although they said they are donating 500 million to save your job . VERY GREEDY COMPANY ! Worked for them 30 plus years now retired . Have friends that just got cut . It was GREAT the first 20 years. But when this new wave of leaders came in . OMG .