Thread regarding CDK Global Inc. layoffs

Layoffs confirmed

10% of CDKi to go - The cull has started

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Post ID: @OP+154y9TPM

1500 replies (most recent on top)

Once upon a time, in a bustling kingdom known as Profitland, there was a ruler named King Tom. King Tom had a group of advisors called the FP Puppets, who were tasked with ensuring the kingdom's treasure chest always appeared full and prosperous.

In Profitland, the balance sheet was a magical scroll that showed the kingdom's wealth. If King Tom and his FP Puppets could make the numbers on the scroll reach so many million gold coins, it looked like the kingdom was thriving. However, what the magical scroll didn't show was the happiness and satisfaction of the kingdom's people.

The kingdom's people were the loyal customers who relied on the kingdom's products and services. Unfortunately, the products were often only part ready, and the Knights who installed them, both from within and outside the kingdom, had no idea if they worked properly. They would install the products and then disappear, leaving the people to fend for themselves.

The Slaves, a group of dedicated but overwhelmed individuals, were left to manage the aftermath. They had little training, no resources, and were already struggling under the weight of the people's demands. They cried out for help and were slapped down, beaten, and told to battle the kingdom's demons alone as it must be their fault. Most waited in despair for the inevitable arrest and disappearance into the Labyrinth of PayOff.

King Tom and the FP Puppets had parties to attend and didn’t want to be distracted from the fun and happy times by the downtrodden slaves and miserable people of Profitland.

As the kingdom continued to focus on the magical scroll, it began to fail its people. The once-loyal customers grew disheartened, and the kingdom's reputation started to crumble. The people whispered among themselves, saying that the kingdom was feeding King Tom's greed rather than serving their needs.

One day, a wise and kind-hearted Merlin joined the kingdom. Merlin saw the suffering of the people and decided to act. He gathered The Slaves and provided them with the training and resources they needed. He also listened to the people's concerns and worked tirelessly to improve the kingdom's products and services.

With Merlin’s guidance, the kingdom's products became dependable, and the people were once again happy and satisfied. The magical scroll began to reflect not just the kingdom's wealth, but also the happiness of its people. King Tom and the FP Puppets realized the importance of serving their people and started to focus on their well-being.

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Post ID: @8b0y+154y9TPM

@8ay7 probably you.

I'll give you three guesses

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Post ID: @8b0w+154y9TPM

@8ay7
There’s been quite a few of these types even back in the CDK days

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Post ID: @8b0n+154y9TPM

@8ak7 I’d love to know who you’re referring to

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Post ID: @8ay7+154y9TPM

@8ah6 We all know certain little sh7ts who simply cannot stick to their own job and have to constantly stick their noses into other peoples work. The kind of person who would start off as a pen pusher administrator and continually stab people in the back, for personal gain. They think due to hanging out with certain people in the business, they now have a wealth of knowledge and they can tackle any job and think they are technical guru's. Sadly not. They still are admin b7tch3s.

These people fit the Keyloop mould well and make the likes of TK and other senior w4nk3rs look like they know what they are doing. The sad thing is Keyloop has become brown nose central and you can smell them a mile off.

Poundshop kardashians in their element.

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Post ID: @8ak7+154y9TPM

Us, the remaining core people are getting buttfu---d by TK and the rest of the ELT and SLT. As the Company over the last 3 years have lost extensive and critical coding, product and market knowledge by outsourcing UK jobs to very cheap places like India, Spain and Czech, the people left who have the knowledge, often just a single person who might not even be working on that any more, is being buttfu---d by the company to train and do other people’s job beside their own, with no recognition, promotion or pay increase by the company.
If all people on the floor stopped working double jobs and just did what they where supposed to do, then Keyloop would be forced to care about their customers and employees where as today they are only thinking about the money and their big fat bonuses.

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Post ID: @8ah6+154y9TPM

The BS which the company has decided to start telling to it's customers and also employees is beyond embarrassing. Some people really don't know what they are doing and decide to make things up on the spot. The truth has a funny way of always coming out in the end.
Big indication that there is big trouble at the top and it's filtering down though the business.

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Post ID: @8afz+154y9TPM

Just got kicked out because I questioned how Keyloop is talking about Fusion and VEGA as groundbreaking and new in the industry. Sometime I wonder where the ELT and SLT get their market and product intel from. Hopefully the dealers don’t fall for these cheap marketing stunts that Keyloop are running. Also interesting when the first dealers will be calling Mr. Kilroy to complain about sales promising and selling something that doesn’t work properly.

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Post ID: @8a7k+154y9TPM

Thanks for sharing that. I hope that you have gone onto bigger and better avenues (couldn't have been hard however).

Think everyone still remaining is pretty much looking over their shoulder for the Reaper email to arrive. Only a matter of time thankfully

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Post ID: @89sf+154y9TPM

I only know that there were some notable DMS and country personalities on the list. My thoughts seeing the list was, if you let go of those people and don’t treat them well, say goodbye to 50% of your revenue. Hopefully for Keyloop and the remaining personel, that hasn’t happened.

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Post ID: @89se+154y9TPM

I f*^king hope that I am on top of that list!

Can you remember and share details of the hitlist?

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Post ID: @89sd+154y9TPM

When I left Keyloop 1 year ago- unwillingly after 24 years of service, Keyloop was led by HR- and women, who all was see me - hear me. Is it still so?
Also, do HR still have their black list of unwanted people? Yes, it is actually a thing, though they will never admit it. I saw it because a lifelong colleague in HR showed it to me. It showed Plus/Minus and strategies of release for each person. Most funny thing was that some of the info there was totally off from reality!

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Post ID: @89s9+154y9TPM

Of course he sleeps at night, because he sold his soul as soon as he became a corporate lawyer. He doesn't care about customers, he doesn't care about the company and he certainly doesn't care about the employees. He cares about finding loopholes in the law or in contracts so he can sc--w people over and make a profit for his masters, other than that he has no discernible skill and he's never ever actually created anything in his working life, just destroyed stuff.

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Post ID: @89r8+154y9TPM

How the CEO sleeps at night is beyond me. He must be waiting for that knock at the door any time of the day. Oh wait, he has his endless flock of sheep underneath him ready to take the bullet for a price and become the next Lee Majors (Fall guy) to all you Millennials.

Always remember what happened to the likes of that fat **** Robert Maxwell, Phillip Green, et al.

What goes around comes around.

P.S. remember if they pi$$ you off tw%t them. Prison is only temporary and sentences are being reduced.

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Post ID: @8967+154y9TPM

Saw Esther Rantzen outside the Reading office earlier

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Post ID: @892x+154y9TPM

Anybody know of the contact number for BBC Television's Rogue Traders?

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Post ID: @8929+154y9TPM

I work in finance management and have seen “Irregularities” and sometimes even breaches of the law that, with further and thorough investigation, will 99% of the time lead to legal proceedings across countries and regions, and we are talking about fines and compensation claims of many millions of euros, as well as deprivation of the ability to do business. In some countries, there will even be the possibility of personal prosecution of individuals and groups of individuals.
Maybe the person who made the post is no longer with Keyloop or made a good agreement with Keyloop to keep his or her mouth shut.
Money talks - or do the opposite.

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Post ID: @8922+154y9TPM

I wonder who the poster was (about 12 months ago) who had information allegedly that could sink the company?

I genuinely would love to know what that information was? if it was an existing employee in the know? or a disgruntled ex employee?

Would love to know if they have they been given the boot, or are they still with us?

As this board is pretty quiet of late I can only imagine a lot of people have fallen foul to Tom's sword

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Post ID: @891v+154y9TPM

See it. Sod it. Forget it.
Culture of Accountability? What a joke! 30 year old management fad that's not going to address the fundamental issues in the company. Delivered by a bunch of brown-nose management poodles who don't understand what they're talking about.
If everybody goes on the course that's 10+ man years of time wasted.

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Post ID: @88rn+154y9TPM

@87v4 its also down to where the resource is needed. some roles are for support and they will be needed to cover certain time periods this is only possible if you are in the right time zone. there also needs to be overlap with your manager. what ever it is your hoping to bring to the keyloop table, i feel you would be better utilized for a company that cares about it. Most keyloop products are bespoke in house code so you could be the best programmer in the world but you would never be able to reverse engineer some of the crazy stuff going on. trust me i have been watching it happened for the last 5 years. instead the product is failing and trying to be rebuilt onto a new platform

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Post ID: @87y5+154y9TPM

@87v4
Simple answer is no.
Jobs are within country specified only. Resource is allocated based on region where its needed and cost. e.g employing someone in Europe in far more expensive than say Vietnam plus there are tax and benefits complications. And like any business costs have to be managed and VC overlords will be looking to sell Keyloop so at the moment its all sell sell sell and not spend spend spend.
Is this short sighted? Absolutely! But its a business with a bottom line to manage and not a charity spreading love to the world.

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Post ID: @87xd+154y9TPM

Sorry, for this post not being about CDK or layoffs. I would be interested in working for your company, but after reaching out to your HR department a numerous number of times without any response maybe someone on here can help. You have a lot of open positions that are all tied to specific countries. Does that mean that even if was the best candidate ever to apply, I wouldn’t get the job because of my location? I guess, sorry for saying it, would leave Keyloop only with the best in the country and not in the world. That doesn’t seem to match the inclusive culture you are mentioning on your website as well as it might be leaving your products second best.

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Post ID: @87v4+154y9TPM

This company is a complete train wreck, and the people in charge are absolute clowns. I used to think they were just trying to squeeze every last penny beforevthey sold, but now I'm genuinely convinced they're just clueless! The decisions make zero sense. The whole AWS thing was always a pipe dream they could never afford, and it's being pushed by the biggest clown of them all, Jeff! Mark my words, this is going to crash and burn.
They got way too radical with the changes, bled themselves dry, and now nobody's going to want it. If they'd just nurtured the decent stuff they had, it could've been something. Instead, they messed it up beyond repair.

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Post ID: @87pm+154y9TPM

Was the same negotiator used for when AD P purchased K3rridge?

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Post ID: @87p8+154y9TPM

Looks like keyloop paid at the top end of the revenue multiplier for ATG. Paid 230M on 30M revenue. Wow!

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Post ID: @87p4+154y9TPM

Will there be any money left for sham redundancies?

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Post ID: @87nx+154y9TPM

2024 accounts available on Companies House now (search for Concorde Topco). Highlights (or lowlights depending on your point of view):

  • Net loss after interest payments €95.7m
  • ATG was acquired by increasing loans
  • Outstanding loan debt now exceeds €1bn
  • Cash at bank at start of 2024 stood at €85.6m by year end it had dropped to €24m
  • Tom's salary and benefits increased by 25% over the 2023 figure

You're welcome

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Post ID: @87n4+154y9TPM

To quote TK at his Keyloop inauguration: We know what we are doing - we have done this before. Already at that point the alarm bells started chiming for customers, partners and employees.
Did you know that some of our vendors have adopted Keyloops revenue share strategy? Guess what impact that have on our products rentability. Then on top of that, put all the fancy stuff like AWS and our apps. Guess where that put us compared to our customers. In top of most expensive products - sometimes double or triple the price down to #2 on list. Trust me, I have seen this before. Revenue will increase on short term which is what FP and ELT wants to secure their bonuses on sale. Then when a sale has happened and the ELT and other Senior leaders have abandoned the ship, the old guard are left back with another clean-up monster of a project.
A kind of a loop, a Keyloop.

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Post ID: @87jf+154y9TPM

Customers not being helped by the AWS migration project, especially Drive and Rev8. Jeff and his minions know there are serious issues, but keep on forcing through migrations, creating problems for customers and leaving other departments to clean up the mess. Amit or Tom really need to grip on this, otherwise pinewood are going to have a field day picking up new business!

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Post ID: @87j0+154y9TPM

For those looking to pursue unfair dismissal claims but are worried about the cost. Check out your home insurance policy as you may have legal cover included and many policies with legal cover will cover work related claims via tribunals.

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Post ID: @87bj+154y9TPM

Keyloop seems to be more focused on their new platform than the OEM integrations that are mandatory for us dealers to have, and not to speak about the country legal requirements that are also missing. If they don’t provide us dealers with the mandatory stuff, they don’t have any customers left to sell their new shining platform to. Speaking of their platform. Dealers should try challenge the GDPR compliance of that platform, and see who they react - hilarious. Have independent auditors look at it, and they will be shocked!
Again kicking out people that know the industry replacing them with software generalist is a bad idea.

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Post ID: @879m+154y9TPM

As a customer of Kerridge for many years and having such a great service, It has been more than disappointing to our company by the way we are treated and problems dealt with since Keyloop took control. The situation has got dramatically worse since our contact has disappeared without any explanation. I have spoken to other dealers who feel exactly the same. The lady I used to deal with was more than helpful but suddenly disappeared and our account manager has gone awol. Previously this lady managed to get problems resolved quickly. Not the case now I am afraid to say #Pinewood may the way forward

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Post ID: @879e+154y9TPM

Customers are forced to resort to social media thanks to the communication blackout when account managers disappear emails go un-responded to and obvious lack of being able to phone anyone

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Post ID: @879b+154y9TPM

@8784 but using LinkedIn for that is the wrong channel.

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Post ID: @8799+154y9TPM

Interesting how customers are beginning to share their bad experiences with Keyloop in public, like on LinkedIn.
Ball is now rolling, let’s see how many heads will be rolling along.

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Post ID: @8784+154y9TPM

The reason Settlement and Compromise agreements exist is to allow for this, while giving the affected individuals a redundancy payment plus additional sum that would be equal to what would like by be achieved in a Tribunal. This is far less than people imagine. Plus the Tribunal process is long and painful and take over your life.
It a very common and accepted practice but maybe a morally repugnant.

Obviously this is only for the contract termination and not for any other issues raised in the case below.

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Post ID: @86z3+154y9TPM

It is clear what Keyloop is doing isn't morally right, and it might not be legal either. Every couple of months, a handful of people in the UK are let go under the label of redundancy. But the work doesn't disappear. It carries on just as it did befor, just shifted over to teams in India where the labour is much cheaper. The roles are the same in all but the location.
UK law is clear. Redundancy only applies when the job genuinely no longer exists in that place. If your duties are still being carried out, just from a different country, that is not a lawful redundancy. It is a cost cutting exercise disguised as one! Tribunals have ruled in the past that this sort of tactic can amount to unfair dismissal.
It is hard not to notice how carefully this has been done. The numbers are always small, just under the threshold for collective consultation, and spaced out enough to make it look routine. Convenient. Especially when you remember that the CEO is a trained lawyer who likely understands every legal loophole and how to make it all look just about legitimate on paper.
If this is happening to you or someone you know, do not just take the payout and walk away!!!!! Talk to ACAS and start Early Conciliation if needed. Get advice from an employment solicitor or your union if you have one. If they are replacing people in the UK with cheaper overseas labour while calling it redundancy, there is a very good chance it could be challenged, and the law might well be on your side.

Section 139 of the Employment Rights Act says a role is only redundant if the employer no longer needs employees to carry out that kind of work in the place where the person was employed. If the work is still being done, just in another country, then the legal definition of redundancy is not met. It’s not just unethical, its unlawful

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Post ID: @86z0+154y9TPM

Uk government basic award (look up on .Gov.uk - redundancy calculator) Weekly wage capped at £700, worked out on years service and age at time of redundancy.

Plus

PILON (payment in lieu of notice) depending on your contracted terms of notice, e.g. 4 weeks, 8 weeks, 12 weeks notice period

Plus

Severance payment (be quiet payment)

Bare minimum will be offered in most cases, a couple of rumours circulating that offers have been between 1K and 10K+. Depends on your negotiation terms and current salary. Some of the payment is tax exempt, some isn't.
Potentially 6 months money if you are lucky, maybe more if you have a brown nose and have been taking payment on your knees!
Bear in mind how long it may take you to get another job when exiting, earning the same money and package elsewhere.
Remember, most of these role removals isn't all above board and that's why the pay off is dangled.

Would recommend looking into the legal option and not selling my soul for a couple of £K. It would cost more through the legal route and give the company some worthy recognition and highlight the truth. You never know, your job moving overseas and being performed remotely like you have been already working, may be proved to be illegal in the eyes of the courts.

If you take the cash, your job loss wasn't a redundancy per se, and you would have signed all your rights away for a future claim.

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Post ID: @86t5+154y9TPM

Does anyone have any actual information on what redundancy packages keyloop normally offer. No guesses please, actual real details.

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Post ID: @86sv+154y9TPM

Is your meeting really redundancy? Will the role be covered by somebody else? The job will probably still need to be performed by somebody else. Questions to ask during any meeting with manager or HR?

  • Has there been a proper consultation with employees?
  • Has there been a fair and objective selection criteria?
  • Have they considered all alternatives to redundancy?
  • Have they provided proper notice periods?
  • What assistance are they offering to assist you finding new employment?

The law states ALL employers follow a fair process or pay compensation. If your "redundancy" sounds dodgy then don't get hit by the shock of the moment, be prepared. Don't be fobbed off with below industry standard "payoffs".

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Post ID: @86st+154y9TPM

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