10% of CDKi to go - The cull has started
1497 replies (most recent on top)
They fire people based on costs and salary, without taking experience into account... it's a decision dictated by desperation and a situation out of control... I'm scared...
@9m9c that doesn’t make a lot of sense since the two most recent departures were SLT and were actually decent people .. don’t assume they’re all the same, that’s a dangerous game to play
@9mgy or they could use the usual government calculators available through .gov?
@9mmx when sales are talking to customers their USP is: “It’s still in beta” :D
Truth is, it will never get out of beta, as long as We have the current product- and engineering leadership teams.
Does anyone know how the new product is going? The information from official channels is just bullsh-t... rumors are talking about constant problems and delays.
For UK peeps:
There's a strict time limit on how long you can wait to start an unfair dismissal case (3 months minus 1 day from your last day of employment).
Citizens Advice offer plenty of free advice if you don't want to go via a solicitor.
There are specialist employment solicitors who will work for you (Monaco Solicitors are probably the best known)
Monaco have a settlement calculator that will give you an idea of how much redundancy money you should receive (it's on the website, so free to use)
Don't sign your settlement until you've consulted with a professional or Citizens Advice - if you go to a solicitor they will claim their costs back from Keyloop so it will cost you nothing.
@9m9c the article is about bolts hr being logically incompetant and not getting rid of staff that were not willing to pull their weight, get their hands dirty, so logically does not fit to keyloop, like you i agree we have been shafted by a truly incompetent and corupt group of suposed managment at the highest levels, one can only hope for a sale to maybe salvage something while there is still a chance
@9m7y the article is about the CEO laying off self entitled, lazy workers.
The problem at Keyloop is very different. You have people working their as--s off and not getting any reward, no pay rise, no recognition and no bonus, while KLT and SLT get the red carpet treatment for fVcking things up.
Problem is our CEO is part of that corrupt gang, it will take a sell for anything to change .
@9m7y so are you saying our HR team are going or is this a pointless post
https://uk.finance.yahoo.com/news/bolt-ceo-says-let-entire-211056311.html
@9m4n Who the he-l is going to buy this catastrophe? You would be better off with Keir Starmer at the helm or Liz Truss
Everything going well then I see for you guys.
@9m4n hope so cant be any worse than this sh-t show now
Getting ready for a sell
@9ky9 internal comms isn’t it? saw a post that she’s left
Head of comm's as in chief BuSSh1tter or head of networks?
Head of legal going sounds like someone's jumped ship and taken one of the few life rafts. When legal are unable to cover up the businesses failings and the head honcho disappears, you know somethings (someone's) going down
@9kn7 head of comms and head of legal. KLT seem to be losing the plot. Who will be next I wonder?
@9kk4 as most of us have no idea what your talking about please enlighten us who has gone
@9kht anyone else surprised by the latest departures?
AM Awards, the same keyloop faces turn up for a free night partying. Just a complete laughing stock with the other attendees. Once again won nothing and celebrate losing. The mood towards them at every table was worse than last year, keyloop is universally hated by everyone. Have some dignity and stay at home.
It is interesting, and also somewhat alarming, to follow developments in the OEM dealer network. A recent study by the renowned Institute for Innovation, Mobility and Business Structure – ETI – shows that within the next 2–4 years across the European continent (including the British Isles), there will have been such extensive consolidation in the OEM market amongst small and medium-sized dealers that ‘one-size-fits-all’ solutions will be useless, indeed directly harmful to the remaining dealers. This is due to a more complex OEM structure, but also because dealers will be forced to enter sectors other than the mobility sector, and in these sectors it will obviously not be possible to use, for example, an automotive DMS/IMS.
Unfortunately, this leaves Keyloop and other providers of mobility software in a difficult position, as these companies base a large part of their revenue on DMS systems.
I must say that this only confirms my view that we should already start looking around for other job opportunities – before it is too late. Yes, this call also goes out to you, my Keyloop colleagues, and everyone else from our competitors reading this page.
It seems that a great many women from Keyloop have been shortlisted – which isn’t quite the same as being nominated – for an award at the ‘Women in Motor Industry Awards’. At first glance, I’d offer my heartfelt congratulations, were it not for the fact that I know HR has been using that big AI bot to spam the nominations committee with a whole host of entries – a typical tactic also widely used by, amongst others, Indian phishing criminals.
Another thing that stands out, and which reveals that it is the HR team that has been at work, is that the women have only been put forward for the “Women in Motor Industry Awards”. How clueless and unambitious is that? Why not put them forward for the “Motor Trader Commercial Industry Awards”? Because, frankly, Keyloop doesn’t really care about the person – as long as the name Keyloop is mentioned. They probably won’t win anyway, as what Keyloop delivers is generally “rubbish”.
Imagine having a corporate – and therefore also a personnel – strategy based on a 50/50 split between women and men, even if it means hiring useless people (this applies to both men and women). HR might just be a tad too WOKE, or perhaps they simply don’t understand how to run a proper business.
@9jf1
can you please explain these concepts - more money, career progression and job security :-)
@9j5k I figured the same, anything was better than working for Keyloop. I soon picked up work. Couldn't be happier, more money, career progression and job security.
Keyloop's current leadership highlights the fact that they are not trustworthy. Customers despise them. Associates have had enough of their BS. Business credibility is established by consistently delivering on promises, maintaining transparent communication, and showcasing expertise to earn customer trust.
It's damage limitation now and beyond the point of any return.
@9j5k
We’ve slipped back into a cycle we’ve seen before, and the results speak for themselves. When we treated people like capable professionals and gave teams the autonomy to breathe, innovation actually happened. Now, we’ve traded that for a "stick-only" management style, and performance is tanking because of it.
It’s clear the focus has shifted entirely to hitting a specific "bailout" number to satisfy VC interests. But in the rush to squeeze out every drop of revenue, leadership has broken the very chain that makes the company successful:
Happy Employees → Happy Customers → More Revenue → Happy Employees
The Current Breakdown
The "Serf" Mentality: Treating staff like cogs in a machine instead of adults ki-ls morale. You can’t command someone to be creative or go above and beyond through fear.
The VC Trap: When the only goal is a short-term exit or bailing out investors, long-term health gets thrown out the window. We’re sacrificing the future of the company for a number on a spreadsheet.
Leadership Disconnect: Our SLT and legal-heavy oversight don’t seem to grasp that people management is business management. You can't run a viable, sustainable company if you've upset every person responsible for building it.
The Bottom Line
We are accruing "human debt." By ignoring the culture and focusing purely on extraction, we're left with a business that looks "compliant" on paper but is hollow and stagnant in practice. You can’t force growth while simultaneously suffocating the people who create it.
What would actually happen if Keyloop eliminated all SLT members and instead adopted a modern, trust-based management style in which individual functional managers were allowed to form small management teams tailored to their products and geographic regions?
The latest research in this area shows that modern leadership has shifted from a top-down command-and-control model to a horizontal, people- and trust-centered approach, where leaders act as coaches who give employees autonomy and foster engagement. In this type of framework, trust is not merely a soft skill, but a concrete advantage that, on average, increases employee engagement (76%), boosts productivity (50%), and reduces stress by 74%. The question is whether the ELT and FP dare to be modern or whether they will cling to their British, imperialist management style, which belongs more to the 18th century than to 2026—the year most of us are actually living in. The fact is that there are more and more high-salaried lazy SLT members and fewer and fewer employees who actually generate revenue for the company, so if you can put two and two together to make four, you can also see why, in terms of accounting, customer satisfaction, and finances, things are only going one way—and it’s the wrong one.
That is why, I after 20 years in the company, submitted my resignation today—things just aren’t getting any better, and this isn’t because I have a new job, but because even unemployment is better than Keyloop, both for body and soul.
@9hqq The business doesn't value it's employees, period. The lack of merit increase this year (for some, not all) is a pay cut. You are probably doing extra workload, that of your previous work colleagues who were shafted and "made redundant". Sorry, it's not redundancy is it. It's a sham process and it ends up being a mediocre pay off, for those who know their time is up and know they are better off gone. The real ones getting shafted are the ones who remain.
The loyalty shown by those who have been here for a long time is commendable. Unfortunately, under Keyloop's crooked leadership, loyalty means nothing and adds to the reason more and more workload is being put on members of different departments, heads are being reduced and roles are being moved out to the cheaper economies.
You probably do not realise it, but you are doing exactly what the KLT wants to achieve.
The business needs to fail in order for it to get better for all. People need to start to say no and refuse the extra workloads and pressures being placed upon them. Managers need to get some backbone and start supporting their team members, instead of happy clapping and continually saying yes.
Be aware my dear European DMS Product friends, your job is moving to Prague. Especially if your country is in the top of the list Keyloop base their strategy around: https://ec.europa.eu/eurostat/databrowser/view/nama_10_fte__custom_13597179/bookmark/table?lang=en&bookmarkId=c29eed24-377e-4763-aaf0-0419906d2ecd&c=1730705507900
So either wait for the redundancy compensation or leave in time, but don’t be surprised.
It so sad to see what is happening to the DMS space, on the other hand it’s no surprise as both Tom and Harvey Harvey have been both internally and public announcing how Keyloop is not a DMS company - despite it’s the main driver of revenue.
@9hq2 I'm being 'realistic' when I say this. Some of us have mortgages and families to support, having the security of a job means more than jumping ship just because we dislike a few kn0bs at the top of the chain. KEYLOOP isn't a bad company, some KLT and some SLT are.
You wouldn't write off an entire orchard just because of a few bad apples.
I know plenty of really decent people still at keyloop, some of them are director and SLT level, it's not all bad!
I still value my job ALOT.
@9hhw Reading this entire thread on Keyloop. I would ask why you would remain in a company which treats so many with utter disregard. What is keeping yourself and others, especially those with long service (I guess there are not that many now) at Keyloop? My only guess would be you are close to retirement and waiting for some form of payoff or redundancy payment. I know many who, like myself have taken the money and moved on to better things. Know your worth, there is so much better out there.
HR actively targeting any remaining people on legacy pension arrangements. Cost cutting wherever possible due to ongoing financial losses. If you have not yet been told you are in an at risk pool, you are more than likely on a low wage and you are probably doing the role of multiple people. It's only a matter of time before they come for you.
Genuine questions to those who have gone: do you not think there are worthwhile people still here; what do you think of us for staying; especially when plenty of us have 20+ years of service?
Any more news on the latest redundancies, is it just CE being targeted?
@9hea Don’t go to the competitors. Do as I and go to the OEMs. From there you can ensure that Keyloop loose it’s endorsement and ensure that the KLT and Senior Leadership will fail so massively that they will never get to lead another company again.
Personally I’m proud of my 3 lost OEM endorsements so far, and more coming up.
Have a nice day.
Anybody know if any of our competitors are recruiting at the moment or have any contact details for anyone? Decided to finally get my act in gear and leave this toxic culture behind. I can't wait for a payoff, I need to take a leap of faith and get out.
@9h5f
Knowledge is expensive.
Lack of knowledge is cheap.
Decision made.
Once again no lessons learnt from past excercises of this nature. These resulted in a negative customer experince and feedback which create addtional churn - the thing we are suppoosed to be stopping!
Still the VP vampires will be getting their dollar at the expense of good staff and disgruntled customers.
Wether in India or Vietnam, product knowledge is nowhere near the UK faithful.
It's the UK experience and knowledge that carries you.
@9h0r such an aggressive response, I'm guessing you must be based in India.
@9gkv you must have had d-mb flakes for dinner since 1 single Google will teach you that Vietnam and especially ho chi min city where we are based is slightly more expensive than India.