unbelievable what I saw in the short time I contracted for this company. The remote desktop support team couldn't actually do very much remotely. Couldn't so much as push a software update to an application without some ridiculous workaround. Couldn't install an app without having to go into power shell and run a script. Oh and every tech has his or her own scripts for accomplishing the same task. There is no standardization of policies or procedures. All the techs just haphazardly do their own thing. It was very worrisome to watch an organization such as this operate in such a ridiculous manner. No one takes ownership of projects or critical tasks. There is no push to do things effectively or efficiently. In fact, you are discouraged from doing things efficiently because everyone around you worries about their job security all the time. They worry they will all run out of work if they start being efficient about anything. I'm so glad i'm not there anymore. The culture was an absolute nightmare. I truly don't know how this organization functions to be honest with you.
4 replies (most recent on top)
Their old way of deploying code (I got laid off 3 year ago) was the worst thing I've ever encountered. Whatever they were supporting didn't work half the time, would terminate in the middle of a prod build if there was a password issue causing havoc with Maven POM files, their documentation was horrible (I revised it for my own team to follow). Not sure what they were going to use to replace it (talk of Docker). They should has offloaded the entire thing to AWS and fired the entire management and support team involved with deployments and server requests. And by the way, the Remedy system was r—ded and time wasting and was poorly designed and horrible to use.
@1siy+156gLQKk YES! This is my organization here to a “T!” Don’t share or communicate well or else someone may have the opportunity to do more than you. I can’t tell you how many meeting we’ve walked out of with our manager where we are literally whispering to each other in the hallway “now what did that just mean...or why does he want to do it like this?”...after multiple people have asked in the meeting the same questions. It’s become a running joke that after he says something somebody will comment “Yes, it’s as clear as mud!”...well that was office days...now we use personal devices, but we are still saying same things about our muddy manager. I think the manager needs a manager, but our managers manager is no better, he plays the same game with him that he’s playing with us.
Same is true of the software development org. People intentionally silo their knowledge to prevent becoming redundant or obsolete, which perpetuates the garbage quality of the software systems there.
can you tell us how you really feel?