I have had internet paid by our company for over 15 years. I am in fear of this being cut off any time, any day b/c I was laid off. I did call our local internet company, but they cannot start services until Optum stops it. How did others deals with this? During COVID this is a major issue and I refuse to sit and wait for “big brother” to turn us off unexpectedly. I would like to control this and pay for my own services. Thank you for your feedback and experiences.
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I use the business internet for my personal use. NO DATA CAPS!
Optum didn’t send me anything on what to do about my internet. They cut it off and I got a bill from the internet provider for the cost of the modem. I returned it and all was well. So you can try to return the equipment to the internet provider.
One other note, I had different internet for home but once I found out the speeds weren’t what I needed I wanted a second line to the Comcast/Xfinity but because United was using that line they wouldn’t let me get a second line. That’s just their policy of one line per household.
What difference does it make if she used the company-paid internet for personal use from home? It's not like they were paying by the minute. I can't figure out why people here are so brutal.
What a clueless fool. The old I did not know defense. You were just cheap and now it bit you in the a–. Probably did not know Optum was most likely sniffing all the packets of our personal stuff in transit on their pipe. Sounds like an addition via subtraction layoff in your case dead weight.
Not supposed to use the company Internet for personal use in the first place. I have two lines into my house, one for personal and one for work that work pays for. Sounds like a personal problem.
It’s your home, setup your own internet connection with you the billing party. RIDICULOUS that you used company paid resources for personal use, no wonder you were top of the list this round for layoffs
I’ve always had my own home internet. I only used the company paid internet for my work computer.
@2ieb+15N8chAc - What you suggested is exactly what we ended up doing, thank you. I know it seems crazy that I didn’t have 2 lines to some, yah blah blah blah. For those people who may judge, those who have been employed for 15-20+ years did not have the same set up instructions. Nor are we told afterwards, as long as we are up and running, they don’t seem to care. Recently I was told the company won’t even do internet set ups anymore, period. News to me, you just use your own. We bought all our own equipment, modems, cables, routers and so forth. We look forward to the new and improved service. I really do appreciate all the great feedback and suggestions. I know I’m not the only one, and hope others will benefit from this post as well.
Just use the company line. Set it up for the new service to start once the company line is done, they (same ISP) can do an automatic switch. Just have your own modem ready to go. Then call back the ISP once the new service starts and have them remove the speed limiting barrel that UHG imposes. Honestly, what they provided for a 'business line' is horrible, may as well be dial up. Milk it until they cut it.
Not sure I understand, just wait til you get the order to return company equip to provider. In the meantime use your personal home internet. Please dont' tell me you used the company paid internet for home/personal use for 15years!!. I had 2 lines/routers. etc.
I agree that you should talk to your internet provider again. It can be done. Just keep calling back until you can speak to someone that understands. I never had an issue with having a dedicated line for my family and another one for work. I get billed directly by the internet provider for my personal internet and the other was billed to the Optum.
Why would your internet provider be concerned about having 2 lines (personal and business) at your house? They're getting paid twice by both you and Optum.
If Optum wants to continue to pay for an internet line that's not being used, then that's their problem. They will shut it off at some point though. They just don't tell you know when it's going to happen.
Thank you, I should have done this years ago, I just had no idea honestly. I wasn’t given instructions by HR, BSL, or Director/Manager to do this. I wish I had known.
Talk to your internet provider again. I have a dedicated line for my work internet and another one for my personal internet. I get billed for my personal internet and the other gets billed to the company. I've had to arrange this set up multiple times without any problems.
I did and they are saying we have to wait until UHG turns us off to turn us on to a residential account. I hate to wait for them to turn off, maybe I just call HRDirect and ask to be turned off?
Could you get another provider? Cable? FIOS? Mobile hot-spot?