It seems that ADP's "2020 Vision" to eliminate the experienced backbone of the company in an effort to cut costs of the higher paid employees is not working well. The stock is hobbling along like a limp goat. The plan has angered clients, angered new employees as well as existing employees but most of all has not driven the stock price along as they had hoped. Now ADP is left with no new working products, not knowledge on how to deal with existing products, and clients that are leaving ADP for many reasons beyond ADP's control. The sad part is the clients leaving that were in ADP's control but the bad vision for the company is driving away clients. Cest' la' vie!
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Gee, I'd be curious to see a limp goat hobble. :)
As an old goat that was no longer wanted, that phrase made me smile. I did understand that ADP could replace me with a lower cost employee or employees, and they did, however the experience that was lost the past 2 or 3 years is impossible to replace. ADP's clients are right to be upset with these changes. You can bet their bills did not go down.
Hard to retrieve the true numbers as ADP hides them. In town hall meetings they paint a rosie picture but when you try to nail them down as to what drives the numbers they give the typical song and dance. Working there I tried to locate the actually numbers but they were not on an ADP site. Employees see the clients leaving though.
I don’t doubt that morale is low but does anyone have stats on client satisfaction and retention?