https://jobs.sears.com/en-US/page/call-center
I use to work in Home Services call center selling maintenance agreements. Its actually the most profitable part of the business. The Protection Agreements are quite expensive and if/ when members call for service they often get the run around. As our customer base shrinks, there are less and less people to sell to. And customers have no confidence Sears will be around to honor the policy.
It seems there are 3 call centers hiring, Spokane, Winter Park (which closed before the pandemic) and Tucson, AZ. They are offering a $2,000 sign-on bonus for new hires.
I’m wondering if this part of the business is going to be sold off next, or is Eddie just selling worthless service agreements. Anyone know whats going on with this end of the business ?