Thread regarding Verizon Wireless layoffs

VENS message abuse. Lies and mistruths.

The leadership at least on the retail side is incompetent from the top down. why are we getting Verizon emergency management notifications to tell us to watch an up to speed about our quarter results. How is that an emergency? because they want people to watch their propaganda videos. All smoke and mirrors lollipops and rainbows.. with pre-scripted questions for leadership.

At the beginning of the pandemic I can see using the VENs system to notify employees of changing work conditions. That time is over. I provided my personal contact information to Verizon with the understanding it would be used to contact me in an emergency. Not for Krista to push her bull sh–.

I am amazed of how many employees just do not have the mental capacity to actually comprehend what is going on. Saying there are no layoffs. Total BS. saying the new commission structure is better for us.. clearly math isn't your strong point..

Customers are agitated and p-ss-d off with Verizon. Verizon's arrogance that they are the biggest and the best as T-Mobile is literally knocking on the door.

Contracting-out call centers to the lowest bidder in the US and overseas with low-quality employees that do not provide a great customer experience.

Reseller locations lie through their teeth everyday. Making up promotions telling people to call customer care for waived activation.. at the same time customer care is trained not to waive any activation.

This is a great customer experience? This is one team? Wake up.

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| 1104 views | | 5 replies (last )
Post ID: @OP+167QovOs

5 replies (most recent on top)

Hell 12 years ago it was good 5 years ago. Almost as if some that got fired for sinking a company took over for Verizon.

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Post ID: @2mak+167QovOs

Brother the network side is worse. It wasn’t always like this. 12 years ago it was a good company.

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Post ID: @1oxu+167QovOs

Y’all must be bored. Out of all the things wrong with Verizon this is what your mad about lol

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Post ID: @pgg+167QovOs

Y’all must be bored. Out of all the things wrong with Verizon this is what your mad about lol

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Post ID: @tof+167QovOs

Yeah someone needs to be held accountable for that. Not an Emergency

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Post ID: @nzm+167QovOs

I can do without the emergency notifications. Well unless it’s something that will impact current business operations.

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Post ID: @toe+167QovOs

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