It has become abundantly clear that USB not only no longer cares about their employees who have become numbers at best, but also obviously doesn’t care about their customers. All decisions are made solely with a bottom line in mind and it doesn’t matter if employees and customers are collateral damage. USB cares far more about style and process as opposed to substance and serving customers.
Massive branch closings in excess of 600+ are coming in Q4 and will be announced shortly which will cost thousands of hard working dedicated employees their jobs while making access for long term core customers much more difficult. But don’t worry, Andy and the leadership team will reap the rewards of improved stock prices while the day to day employees are stretched even more thin, wondering if this will finally be the last straw before the quit.
USB is doomed to failure, a long slow death, the result of having a bank that is no longer run by bankers and doesn’t care about the two most important parts, customers and employees.