- in 5 years after T ruins and chases all the customers away like they did to DTV.
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Goals:
1- short term goal is to be an impressive combination of gross negligence , sleazy business practices and business incompetent entity
2- short term to increase prices.
3-Their long term goal is to eventually have only one satellite tv customer who pays $2.2B a month for the NFL Sunday Ticket.
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“But why are our customers leaving...? Oh well, raise the prices!” - At&t