Laid off a while back. Happier and better paid elsewhere now.
When I was there, they'd had a push to outsource their Lockbox jobs to India. They were gutting as many of their U.S. based employees as they could in order to replace them with Indian contractors. Eventually, U.S. Bank Lockbox customers, all of your financial data will be available to foreign nationals who are simply contractors, and have no allegiance to you or the bank.
Get out while it's not too late (employees and customers).
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the bank's information security department has already been partially outsourced to India.
Specifically the easy mundane tasks....but if the current infosec employees are smart....they should see the writing on the wall.
The entry level stuff has already been outsourced...it's only a matter of time when usbank continues to outsource the next level up to save even more money and having to pay out higher pensions.
the bank's information security department has already been partially outsourced to India.
Specifically the easy mundane tasks....but if the current infosec employees are smart....they should see the writing on the wall.
The entry level stuff has already been outsourced...it's only a matter of time when usbank continues to outsource the next level up to save even more money and having to pay out higher pensions.
Many of the folks let go recently had 10, 20, 25 or more years of service. Know of 1 person who had 35 years. So they lie when they say they care about employees. They care about the dividend. The humane thing would be to offer some sort of early retirement so people can volunteer for it BEFORE simply firing people.
Thank you for the confirmations. I noticed there were more and more names I could not pronounce and people who I was not able to understand on telephone/conference calls. I didn't think about it much while I was still there. I just did my best to work with them. I assumed they were recent immigrants. Since the Trump administration has severely limited the numbers in the past couple of years, your statements are probably accurate.
About 10 years ago they had a call center in Pune India. It was closed and the equipment was lost. Then there was the debacle where all the corporate IT people were laid off when they decided to use a contractor. Most of the staff was hired back eventually because they needed people who cared and knew the systems. They fall for these pie in the sky sales pitches over and over.
Right now there are so many major changes going on all at once I'm relieved to be out of there. It seems management is so caught up in trying to capture the latest trend they are completely ignoring the customers who want their banking to be reliable and simple. All this talk about Ethics and how much they care about the community goes out the window when people have to stand in line for half an hour to get to a teller window. Or when you can't get to the web site because it is down, again. I could go on and on about the incessant changes in the HR and IT systems. Agile is a fad that is failing miserably in migrating to the cloud. I don't know how they can justify the backlog and claim to be successful. Now that they are gleaning out the people who were keeping the duck above water they might find the cheap labor too much weight to bear. But as long as they can make the numbers look good for the investors they don't really care about all the little people - here and abroad - who drown in the process.
20 years of loyalty is tough to dissolve in a flash. I was proud of the way Davis steered the ship and I'm heartbroken to see the steep downhill slide since his departure. I asked for guidance time and time again about what skills I should be learning for the future. All they said was to go out to the Learning Center. How are you supposed to figure out what to learn if they don't tell you what they are planning? Just a couple of weeks away from there and I've figured out US Bank did me a favor in cutting my position. Would I choose to return with my newly minted skills that are in high demand elsewhere? I doubt it. Their loss, not mine.
Long-term technology workers and low-level technology managers don't seem to see this obvious fact.
Totally correct posting. Their first impulse is to hire offshore, not Americans. Fewer and fewer US citizens working at US bank everyday. Horrible place to work.
Poor indians and chinese, excitement at first to work for an "american bank", but in a few weeks they will realize that they will be squeezed to work like pigs and get paid mushrooms.
Call center, underwriting, Mainframe, Web and Mobile support, and most of the computer development and testing. Wake up. This bank should be renamed as "East-Central Asia Bank".
Is this a statement or a question?
If you are making a statement, what is your evidence?