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So hard to understand so many of the new people including tech help. If I as employee have a hard time with the language barrier I can only imagine how many customers are having issues. I know I get some that come over very upset and angry about the barriers. I think more and more people that have to deal with it will leave and especially if they understand all of their private information is in almost all the countries in the world just so the company can save a few dollars. It is called sacrifice quality for quantity it only last so long.
"Modernize" our systems, to a company that still uses VSAM files and operates with green screens. OK. I wonder if wherever the new guys came from used Fiserv and there's some kickbacks happening? ADS launches new clients in 1/3 the time Fiserv does, so that reason is bogus. This is 10x as id–tic as choosing Cognizant two years ago. I sure am glad those returning to the Easton campus will have ping pong tables and "quiet rooms" though. Those should help.
Like the writing was on the aLl years ago. That is a racists company!Melissa was laughing the entire time writing those emails about 2020 vision
They were tipped off from investors the market was going to flop. The longterm employees are complicit with their correctness and here we have what you're dealing with today!
SLT has no plan for you as they plan on mass layoffs in several areas. Mainframers look for a new job. Alliance Data has no need to keep you once systems move to Fiserv. Any development to transition to Fiserv will be fully outsourced to consulting firms to eventually layoff majority of IT staff.
This place is a horrible place to work. I have never felt so beat down and made to feel worthless as I do at this place. They don’t value people like they say they do, they don’t care about people one little bit.
It's great to get an email two business days after being told you're losing your job, that SLT is excited about this change and expects us to do what's needed to get this change across the finish line. Generic, overused bs corporate sayings are the best this guy can do. 25 years invested in this company and I'm looking forward to seeing it in the rearview mirror.
What departments will be affected by this change?
I'm not surprised by the announcement and I appreciate the transparency. I actually like our SLT.
I also don't really care what happens at ADS anymore. If I can get another year or two there, fine. If not that is also fine. It's just a job and there are other places to work.
ADS was a great place for a very long time. Promotions used to happen from within. We made a lot of money for our clients. Going public was the beginning of the end. Growing so large that we were bound by so many large bank regulations hurt. The endless flow of VP and above level hires was the final nail. VP of this or that walked in, changed things for the worse, then went back to Nationwide, Chase, etc. Then the CEO wackomule. Tons of offshoring to subpar resources. Tons of red tape. No concern about Fraud until it was too late. Fiserv is on systems 20 years more out of date than what we had. Afraid we're just watching the latest group of huge salary people coming through to stir things up, grab their bonus (not that we get one anymore) and head off to their next corporate bullet point for their resume. Someone pointed out the $200 stock price upper management blew... we were actually above $300.
I don't think the call center will be affected. I haven't heard that. Reynoldsburg, yes. And no matter how you put it–people are going to lose jobs. I'm just amazed how senior staff and can sit there, look you in the eye and lie. Karma will take care of them. It's just sad. God bless all who will be affected.
This company was a house of cards, propped up by the previous regime. It was smoke and mirrors and now outsiders have come in and shown what this beauty really is – ugly, messy and truly not unique. It's quite unfortunate so many bought into the lie and have been suffering and will continue to suffer. There are so many people that were laid off last year and still aren't employed. I truly feel sorry for all those true believers. The party's over and now you must pay the piper...
We have Melisa Miller and Debbie Decker to thank for this/ They drove the company into the ground with endless expenses, dinners at the New Albany County club, an eye scanner to get into MM floor, how crazy that the Dallas Team let them continue on. Now the poor call center people, and the front line team are the ones suffering. Deb and MM are enjoying ther fat compensation packages. But at the end of the day, Debbie and MM may be compensated, but anyone who know about ADS, they have no respect for MM or DD. How many leaders can claim what DD and MM can? They drove a company that had stock of $200 share into the ground by the Leadership.
The only profitable piece of the company, that has carried ADS for decades, gets the axe because our salesmen can't sell, our client-facing account managers are clueless and lose some great cloents, and the whole offshoring idea flopped. So, let's move card processing over to an even older mainframe system.
I appreciate the transparency of the announcement that went out internally this afternoon. At least they didn’t try to sugar coat anything and were honest that there are people who will change rolls as well as people who will no longer be employed within the next two years. Unlike the layoffs in the 4th quarter of last year, we aren’t being told everything is great and then blindsided.
Is this what Project Flash/Falcon is about?? How about Project Lay-off ADS employees and screw them and their family's. Way to go ADS. Let's hide more info and be secretive so you can stress us all out and wonder who's next on the chopping block.