First of all, our tech support is a joke. I have no idea what the person on the other end of the phone line is saying most of the time, and when I do, they are clueless. Secondly, any one conducting worthless Zoom calls should be first on the firing line. We literally have routes not being run while people set up work / life balance Zoom meetings. Any reallocation of resources towards the front line makes perfect sense to me. Those who regurgitate other peoples work should be cut. It’s not that the people in those roles aren’t capable, it’s that the roles are not value added. Hopefully the cuts aren’t as big of a disaster as the removal of any IT support. I am, however, pretty certain that old folks will have a bullseye as usual.
I'm afraid @3ngc+18eoC9qp is absolutely right.