AEagan is a good person and I don’t think the issue was with her. It was probably that there is differences in management style and SP is micro managing from what I understand. It was truly an awkward call led by SP and not AE? Don’t you find that odd? Why did he need to run that call if it was a simple departure by AE. It caused more alarms to go off than needed and folks are on guard.
Roles not defined, the revenue line keeps moving, people fighting over accounts, a huge increase in sales staff that take many resources to train, and the list goes on.
Not saying change isn’t good, but damn maybe pause for a bit? Speaking of change and the change management project, where money is payed to a consultant, wonder who that consultant is?
MB is leading the group for the interim? Does he manage up or down? This will tell you what happens in SMB for the near term.
If we look at history, this is no different than the strategic group. It was a directive and a path to follow the newest game changer for the business. Guess what it wasn’t successful, lost steam and the organization lost interest so they did away with it after MM left. The org paid MM to relocate so had to retain him for a bit. Could history be repeating itself? Maybe.
I’m practical and a realist. It may not be 2021, but for sure a huge shake up later this year.