Expects net sales for FY2020 to be down 17.2% YoY to $15.3 billion
Expects to finish with operating loss of $452 million
FY2021 goal is $17.5 billion in net sales
Operating profit of $461 million
Plans to save $212.5 million via “optimizing its service operation”
Will reduce its “customer engineer” headcount by 15%
FY2022 expects net sales of $18.4 billion
Operating profit of $923 million
FY2025 expects net sales of $20.3 billion
Operating profit of $1.38 billion
Operating profit margin of 6.8%
54% of profit will come from Office Services and only 25% from Office Printing (print hardware)