Thread regarding AIG (American Intl Group Inc.) layoffs

IT Layoff

not in IT, but rely heavily on local IT support as the help desk is essentially worthless for anything other than resetting a password.

this is a monumentally stupid decision to outsource IT and proves that upper management cares nothing about making aig a top insurance company. our customers and brokers consistently complain about our outdated IT platforms not to mention the internal IT struggles for employees so what do we do? send it to accenture so they can outsource to offshore people who can barely communicate with english speaking customers. brilliant idea pz, this should really improve the customer experience.

This is a cost cutting play to make the combined ratio look better because upper management doesn't know how to fix underwriting,. Buying reinsurance and trying to cut costs via layoffs isn't a strategy for long term success.

what a colossal failure aig has become. nice job pz, you all really turned this ship around. now we are headed directly for the iceberg.

good luck to the IT employees being let go. hope you find work quickly and try to erase aig from your short term memory.

by angry employee
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Post ID: @OP+1a4hF8KO
Comment! It's anonymous!

3 replies (most recent on top)

Yet they think moving to the cloud will save them. And Accenture folks being more important than AIG employees is another thing that IT folks wonder on a regular basis.
One thing I hope someone asks in the next townhall. "Given our current direction, why should I want to remain at AIG?" Other companies are well aware of what's happening here and are actively poaching good people. Combined with RIFs and recent managerial departures in IT, pretty stressful and unfulfilled place to work.
Yes, I just gave my notice. If you're going to leave, now is the time.

by Anonymous
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Post ID: @3lsx+1a4hF8KO

Let's be honest PZ is just a more privileged and less proven version of BD. So it's no surprise that he has gone the cost cutting and outsourcing route (just like GE and Boeing and look at how that's worked out for them). This will not end up well as the underlying problems at AIG will only get worse (the outdated garbage technology, trash underwriting, unmotivated employees). Not sure why the board chose PZ as the next CEO but he may be the last one.

by PZ'sForehead
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Post ID: @2ceq+1a4hF8KO

Not in IT either but have continual problem with overseas IT. Language barrier is terrible. AIG should have its own proprietary systems run, developed and maintained with in house IT. We should be hiring and maintaining our own staff. These "boxed" programs we buy and try to alter to fit our needs cost more in the long run and constantly need twerking and work arounds which slows everyone down with and requires the same info being entered into multiple system since they can not make systems talk properly to each other

by Anonymous
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Post ID: @isk+1a4hF8KO

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