Thread regarding Hertz layoffs

New debit card policy

I understand the company wants to make money, but how are they going to do it with this policy???
To rent a car with a debit card:
Travel plans; $500 deposit; and the worst part in my opinion, the credit check.
If they prepaid with a debit card on our site, they have to use a credit card to pick up the car.
The debit policy just kicked in and I had to turn away a woman that wanted full coverage for a week and gas. F—ing stupid. After apologizing I told her this was a "f—ing stupid" policy.

Counter Agent
West Coast

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| 1460 views | | 7 replies (last )
Post ID: @OP+1a9qRlNN

7 replies (most recent on top)

If you actually followed the policy, the acceptance of a debit card on prepaids is allowed for now. So looks like you lost your “sales” due to not knowing the policy.
Also, shame on you for thinking that debit cards bring money. Debit cards bring fraud left and right. Hence the policy.

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Post ID: @6mgx+1a9qRlNN

Taken debit cards in Europe for maybe a couple of years now. Doesn't seem to be an increase in thefts, we just do our thorough online checks on renters

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Post ID: @5dik+1a9qRlNN

Yeah this policy won't last long. Once the fraus starts and cars goes missing the will change it up. Once words gets out on the dark web you can get a car at Hertz with your debit cars the flood gates wil open. And yesI bet there are a bumch of RA's out there with CPP without the customers knowing and managers write it off so there nu,nbners continue to look "good"

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Post ID: @2snv+1a9qRlNN

You need to understand the big picture. The amount of bad debt and vehicle damages that are associated with these rentals is far worse for the company than having to turn away these rentals.

Also understand that no one else in the industry takes a debit card. There is a reason for that.

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Post ID: @fyo+1a9qRlNN

I don't make commission. The managers are always up my a– about my numbers because I believe a customer when they say no.
As far as flipping burgers–hell no. I was just accepted to law school and I am leaving this sh–stain in a month. So go f— yourself.

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Post ID: @cve+1a9qRlNN

Being able to rent with a debit card is stupid to begin with. Pay with debit at the end of the rental with one yes. In this world of fraud, it should be CC only way you are going to drive the car off the lot. Of course my location had over 100 cars stolen in 2019, and was told the company makes more money on theft then renting them.

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Post ID: @cqj+1a9qRlNN

Cry me a river. You want to trade places? Someone should look into your sales and see how much "full coverage" you put on that customers don't want and the amount you get incentivized on that gets adjusted. Oh, I'm sorry, the world revolves around you and your commission check and not the millions lost on debit card theft, damage, overdue, etc. Go flip burgers at In-N-Out and shut up. Quit pouting like a spoiled baby.

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Post ID: @raw+1a9qRlNN

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