The question may be a bit banal, but it has become so tedious and stressful for me to sell Carepass that I would most like it to be gone.
I know some will say it’s insane and it probably won’t happen, but I hope there is at least one percent chance for the company to get rid of Carepass. I would love it so much.
No don’t get rid of it because it does help significantly to the bottom line of the store and certainly helps offset theft or low sales BUT please layoff on the threats of being written up. We are already stressed to the max. We take our jobs seriously. I assure you I am having daily reminders and goals set with my teams. But to threaten write ups when we are doing everything we can yet the customer still says no (we are in a tourist area so we frequently hear, “there isn’t a CVS where I live and I will forget to cancel it so it doesn’t make sense to sign up even if we do get $10 off today, we already are spending a lot for this vacation - saving $10 bucks is not that big of a deal”.
Yes I’m sure the company will just get rid of the only thing keeping FS alive because lazy people don’t want to offer it
@vve+1ayUcaZf where did I say it would ruin my life?
I'm happy that you have no privacy concerns whatsoever –– you do you. But at least give me the courtesy to take others' privacy concerns seriously.
The issue is not asking if the customer wants carepass, the issue is corporate shoving this down employees throats, sell this or else. I don’t have any issues with trying to sell company services, but Carepass wouldn’t be so bad if cvs would just lighten up a little on the selling pressure.
Now before anyone jumps all over me, my point is you can’t force the customer to sign up for this, and yet employees get judged if the customer says no. I agree with the OP, carepass should go!
If just getting asked for a cvs card ruins your life you have far more serious issues !! SMH
I'll put it this way.
There are three CVS stores within two miles of my home. In spite of that, I haven't made a single purchase at CVS in more than seven months.
There are a lot of reasons, but the big one is the asinine push for Extracare (and its cousin Carepass). I don't want the damn card, will not sign up for the card, and positively loathe having to run through this obstacle course of "no, I don't have an extracare card," "no, I don't want an extra care card, my privacy is too important to me" every time I make a purchase. Antagonizing people who are seconds away from GIVING YOU MONEY is stupider than anything. If CVS were a presidential administration, it would be far and away the worst.
Get rid of Carepass, get rid of Extracare, and maybe I will come back.