It came to me via a coworker text message. I was at my desk surrounded by my team as we had our mind numbing weekly meeting just weeks before the deadline for the VSP. I read the letter and disregarded the warning. To me, the separation meant finally we would get rid of "the dead weight". How foolish was I, just as the letter forewarned. The first thing to go was the talent. Little did I know that when talent left it would come back and take other talent with it. Unfortunately, my team lacked talent but it had greed in spades so most left. As for me, I never knew talent personally, so they never came back for me.
Now, here I am. It's been almost 3 years and at 3am and I can't sleep. I'm playing in my mind the events of yesterday and thinking to myself is this place toxic to my mental health? The team that once surrounded me is gone, I have a manager I've never met and a team I can't even name off the top of my head...... I'm sorry! I truly am, I'm sorry to you the ones that have been left to fend off the angry customers who contact you daily demanding, rightfully so, for a product that once was elite.
We have since lost our way, no we are way past lost, we have been weighed, we have been measured, and he have been found wanting but the Pulse survey has been tainted. You can see it every time you try to sign in to Pulse, log in to your Mainframe, or grab your POS machine only to find that you can't because something else is "broken". Verizon can have a million PULSE surveys and they will never find the pulse of the employee they have lost even if they see him walking down the hall. We are nothing more then empty shells equipped with pep-rally chants of a time long gone. Even the company stooge has lost the pep in his step. Wait is John still employed here.....
The Verizon strategy has worked perfectly, we've died of a thousand cuts. The moral is not even on life support, it is gone and buried. We no longer have employees, we just have people who punch a time clock and those who don't know how to clock out if even just for a meal. We are on 24/7 trying to make sense of why we stay here but in reality we all know why. It's about the money but is our mental health worth the money?
Am I delusional? I keep hoping we will hire more people but for every person we loose we seem to loose another and when the vacancy gets filled it seems to be by a part-timer. We once were the A-team and things came together now we can't even Mcgyver a piece of gum and paperclip to save our lives. The irony of being self labeled the V-team.
I've said my peace and though I'm technically off the clock, reality is my mind is dreading my job but just as many have posted on here. I will clock in and do your dance for my pay but deep inside a piece of me is truly sorry.
As for the letter, I should of taken the package. https://www.inc.com/geoffrey-james/open-letter-to-44000-verizon-employees.html