They treat employees like dirt and then are shocked when nobody wants to work for them. Shocking.
"American Airlines has asked its Texas headquartered employees to volunteer at Dallas-Fort Worth for the busy summer season. In a letter to employees, American is asking for help for frontline workers at the airport as it struggles to meet staffing needs for the pent-up post-pandemic travel demand."
https://simpleflying.com/american-airlines-dallas-volunteers/