Reeks of desperation. AK has realized that the clock is ticking quite fast. . .
https://www.wraltechwire.com/2021/08/03/ibm-is-hiring-1000-customer-success-managers-to-accelerate-red-hat-and-ibm-hybrid-cloud-adoption/
15 replies (most recent on top)
In the future IBM will be governed by Watson, using secret ballot by all employees on HyperLedger Fabric.
Correct, the clock is ticking faster and faster for AK, if he has not shown any major improvements in the revenue growth of this company, then no later than the end of 2022 he will be gone... It will be interesting to see who his replacement is now that JW has gone his way...
I heard that most CloudPak deployments are not done on OpenShift, they are done on some other container systems... additionally, the way IBM prices CloudPak licenses is very advantageous to customers, so they can run more for less, or pay less for their current workloads... But even that is not enough to convince customers to buy these CloudPaks... so I really fail to see how we (IBM) are going to see revenue growth...
It is definitely NOT going into the right direction folks, and that pains me to say it.
When you hire mercenaries to do your sales, you better make darn sure you are paying top dollar. Our company used to be all blue, but we switched away from IBM due to them not paying top dollar anymore. Pay drives Reps behavior. IBM says they understand that, but their channel operation didn’t get the message at least in non-enterprise accounts.
Hmmm…. anyone remember the Cloud Advisor role? IBM could not hire them fast enough. After making 500+ hires the role went away in less than two years
in the meantime they outsource all sales to BP's - sales staff reduced and they wonder why there are no sales. All the sales staff just concentrate on ELS'a and exiting customer base. Cant remember when we got a green field in AP
Desperate move to try and save the $34B RH acquisition. Another acquisition wasted and ruined by arrogant IBM.
Is this a reaction to new gartner report that puts ibm in last position?
I wonder...
Exactly what IBM does not need, more ineffective managers!!!
We don't need "customer success managers", we need more technically competent people in the existing account teams and across pre-sales. That's how you get "customer success"
Wild guess: "customer success managers" will perform meaningless bureaucratic busywork while creating pointless status meetings for people doing real work while constantly upending product priorities because of what they imagine "their" customer wants at any given moment.
It will also create a parallel management structure to Sales, causing endless friction over account "ownership".
I heard there is a hiring freeze.
Too little too late
And they'll be laid off in a year like those garage people
Wow, just wow... that's massive