As a contractor at AA I can tell you their technology departments are the worst managed groups of all the airlines. There are no real architects or planners, and the IT managers I worked with are disorganized and abusive. They promote the worst people and the tech they use is antiquated. Their Agile implementation has zero scrum masters and their cloud training is run by kids that can’t communicate and don’t know the technology. I’ve watched new female hires be abused by male IT managers until they quit! Do yourself a favor and avoid working at this airline at all cost!!
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I agree that AA has the worst technology department I have worked in my whole career. Incompetent and mean low level employees are promoted skipping more experienced people, when they become managers they abuse more competent and experienced people. It starts from the top.
You expected the IT department of an airline to be "modern"? Too funny. I wouldn't be surprised if you managed to find a few systems still running windows 95, or even worse OS/2