They did same thing to 800 people in Feb 2018, while you got told laid off you saw your job posted and interviews going on for YOUR position in your area, how ridiculous is that?
Reorganization and restructuring, same words, now calling it Humana Care support. Said testing ECOM with goal of holistic simplify care. Said found a lot of overlap in support, members getting calls from CM with post discharge, then called by pharmacy, then called by HEDIS group to close gaps. Too many calls = duplication. Shoot the CM teams have told leadership for years that this is an issue and causes members to not answer the phone. You mean to tell me took these “strategists and analysts” this long to finally GET what the CM staff been saying for a decade? Now they decide to do layoffs.
Said “case management side will have strategy changes, lead by centralized team, regionally aligned and REORGANIZATION and RESTRUCTURING is inevitable!
CM layoffs of those affected in the coming weeks and please be sensitive to those affected! WHAT they act like anyone who is not laid off caused the layoff.
They did say that the below areas would not be affected:
UM= Utilization Management
SNP= Special Needs Population
Medicaid = working Medicaid members
Well that makes so people give huge sigh of relief. However big corporations don’t change, they have been doing this at Humana for over 2 decades that I know of and apparently they plan to keep doing it. If you survive just know get nice severance AND I have seen some return in a year or so after laid off and get more pay plus reinstate your years of tenure. Crazy huh
Prayers to all
Bumped for good info (and being 100% right) from @pky+1chhzLqE.