UI might be getting an offer from CX. How is this organization? Are they relatively safe?
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I did a couple of years in CX either side of MM joining. It was the worst two years of my whole career, not just my Cisco tenure. Glad to be out of it.
CX is run by a bunch of former SalesForce executives. They get irritated if you 'speak Cisco'. I have actually heard a VP (formerly from SalesForce) refer to a ppt doc saying, it needs to be in SalesForce speak...it's too 'Cisco'". CX or ONEx leaders do not appreciate long time Cisco employees. They say we only know how to work from one playbook, 'the Cisco playbook'...say that long term employees are unable to evolve with the needs of the business. Newsflash...we've been doing it for years. Where leadership take us, we execute...not rocket science. Don't insult us!
... CX has a vision for "brining (SIC) Cisco together" but really it's an attempt to mutate the product offering around service and support revenue.
And MM is now head of Operations, so all the "bringing Cisco together" is spreading beyond CX. Now several groups are combined into "ONEx" or "One team".
MM's focus on V2MOM's is a total waste of time. I don't care what the goals/focus are of people 2, 3, 4 or 5 levels up from me are. My ONLY goals are to meet my manager's needs. His or her goals should only be to meet their manager's needs. Or Director, Sr. Director, VP, or Sr. VP if that's the next level up. Wash, rinse and repeat for every level up. If every level of management is communicating down a level what they need done, and every level up is working towards those needs, why do the workers have to know what the needs/goals are of someone 2 or 3 levels up? Making me write up BS for my directory page is just a waste of manhours.
CX is literally an org run by what the EVP says yay or nay to, it's a disaster and should be avoided at all costs. CX has a vision for "brining Cisco together" but really it's an attempt to mutate the product offering around service and support revenue.
There is very little competence in CX, especially around product management.
If it's lead role, and if you are comfortable with high levels of bureaucracy and PowerPoint work, then sign the dotted line.
Stay away, Cx is an absolute mess, leadership is poor and focus isn’t in customer needs but rather service revenue.
probably the best unit we have
I've heard negative comments about the EVP, MM. She certainly doesn't impress me and I don't even work in CX.
CX has gotten better of the pst years but nothing is safe in Cisco. Safety is about you, not the group. There are a lot of growth opportunities in CX lately.
its pretty good. I have been working here for several years. I enjoy it a lot..don't believe the haters on here. most of them are full of BS and clearly don't work here.
CX = Cursed eXperience
Ask the Layoff?
nothing is stable.
CX is known for layoffs and cost cutting. Most of Cisco is known for layoffs except for the Sales organization.