Can WFM do anything to not constantly have the problem that we've run out of product? It is a daily topic of conversation in our store. In the beginning I thought that it can only happen a few times, but no, it's happening all the time.
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@5rvb+1dbVSl7b Sounds like the guy that responded to the chain email sent to everyone in nc not worth it any longer .
ive worked for these guys for 2 decades and never understood the prioritizing of facing or the super cute,well stacked produce ...one customer can pull from the bottom of the pile of apples and ruin 20 minutes of labor and then the team member has to spend another 20 fixing the mess,wasting 2/3 hour on one pile of apples...other stores have modified dump sets which require just a lil touch up
I'm not defending Whole Foods and the terrible roll out of OTS/In-stock and other buying practices recently. Eventually they will get to a point where most buyers will be unnecessary and orders will probably be better suited to our business needs. However, it isn't all Whole Foods fault. Many items are unavailable to us for various reasons. A big one being lack of labor at suppliers and companies that make the products. If there is anything that we sell that larger volume stores also carry the warehouse is going to prioritize the $ from those stores and we get the scraps if anything. Right now 70% of our yogurt is out of stock but it isn't because the pars or the In-stock tool is wrong. There is just no yogurt being sent.
Another huge issue has been we actually do have the product it's just buried on a pallet somewhere because we have no one to work it or instead of working it Store Leadership would rather us face the department.
Side note: Why was facing always such a big deal? I understand the benefits but we would literally have 12 pallets of load and we would be made to face. We would have to scan OOS's when 90% of it wasn't actually OOS. We'd have backstocks not worked in over a month. No data in the instock tool was correct. Just recently our AC gave the go ahead to skip facing and prioritize load and backstock and scans first. Why did it take so long for this concept to dawn on them? I've been asking why facing was always top priority in grocery for over a decade and no one has ever answered.
NA has meat sales and runs out of product 3 days in. It's pretty consistent
Part of the problem is the way they’re projecting movement in some departments. Produce uses the last 3 weeks movement. You can have better data by just using the previous weeks movement. You don't necessarily sell the same things as a few weeks back, some more and some less. But you’d be more accurate in order writing this way. You learned writing that way when OTS came in to play. At least in the stores I was in, orders were better this way
UNFI doesnt deliver produce in our region so its not them..and those back of house/ots problems are not the issue at my store..its regional not having product
Or the stockers put stuff in the wrong place… or they back stock it because they don’t know where it goes…
Half the time we have the product on u-boats or a Palette.😂🤭🤦♂️🤷♀️
One word. UNFI.
i commented on this on a post that got deleted a few days ago...im still wondering if my comment got that one deleted....this year amazon/global/regional will use the transportation logistic issues as an excuse for the out of stock situation...however these problems have existed since amazon took over...and the new purchasing guidance they have given produce teams are bad and dont give teams enough money to cover the holes on the floor...they are losing money trying to save money,businesses make money by spending some money...and how do the purchasers not seem to be able to forecast demand EVER????? we constantly are out of sales items due to the excuse on the order notes--"demand exceeded forecast"....and customers are noticing calling it the "bait and sold out sale..."
Its not just having product in stock. Its also the quality of it. Just go over to the produce dept. and check out the berries. Who would buy that wet and moldy garbage?