Anyone else have trouble with keeping track of / tracking people down for failed payments that are shipped directly to their residence? My web exceptions are out of control and I’m the only person who cares to do anything about them, and I’m not even a SM.
The amount of money I see that we are losing on this is astonishing, and literally NOBODY has said anything about it. I’ve taken it upon myself to try and minimize this impending shrink (and the corresponding inventory adjustments) and I just feel like I’m on an island alone here. Finding and charging these people could be an entire (or more) full time jobs. Anyone else out there witnessing this?
I wonder why we’re dealing with lower sales and cutbacks!?!