Follett Layoffs

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Topics regarding layoffs at Follett

Barnes & Noble Complaints

Anyone out there hear of a similar site for posting Barnes & Noble issues? I've heard they are just as bad as Follett

Staff/Payroll Reduction

Just got a email today that basically stated "Either you cut your employee hours now or the Home Office will do it for you in November." We always joke the "Hassle-free Experience" is because there's no one left to actually help you. :(

To the Newbies

You will eventually find out how Follett really treats its associates. Make fun of the oldies if you want but upper mgmt will show their true colors at some point. I knew it was a cr@phole when a parent died and I was berated for taking TWO days off... read more

Complainers and sad people

It sounds like the majority of you are whiners and love pity parties. Instead of b**ing about everything why don’t you do something about it? Get off your lazy a and make a difference! Every company that has ever started has gone through change. If... read more

Get out

Was a store manager for 20 + years left 6 months ago and still getting calls for help from New manager who has been there for 4 months. There are companies who like and appreciate you get out.


I'm an SM, went to a divisional meeting with multiple Deans and Chairs to talk about Included. One of them asked why is a bookstore cashier here?

Glorified Cashier - Depressed Professional

Down the rabbit hole. This once great company has cut hours so much SMs now are cashier's. Degreed professionals holding down the fort. Nothing beats the depressing feeling of the University President visiting the store with a tour group and you... read more


How is the contract count looking these days? Anything remarkable?
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can someone tell me what a g vp does? I know they look at spread sheets all day and reports, watching the numbers. They do store visits to find mistakes we are making. what else? Based on what I see, I could easily do that job.


Hours cut at store level. What is going on.

Keep reviewing follett on tracks employers, open jobs, pay, and work conditions. Your reviews are anonymous. follett pays people to post false positive reviews. They're easy to spot. Have the word Good, in the title. Also, there must be a corp. goal to keep... read more

Anybody knows if this is true?

The statement that Follett is getting rid of the higher paid employees is not a true statement I know for a fact the some of new employees hired recently make more than the ones who were let go of left on their own. Let the knowledge go and hire the... read more

Kronos keeps having issues. I recommend that who ever is responsible for Kronos take a deep look into how people are using it and what kind of time entry and scheduling issues we encounter. I am not saying it's not fixable, I am just saying that it... read more

Westbrook building

Why do we need such a big building with all them floors and they ain't even being used. Spread the people out amongst aurora and Woodridge. That would save Follett so much money and then they won't cut my hours to save money. I call bs

Make a change

To those of you that are so unhappy - what have you done to make the leap and leave Follett? There's a whole world beyond those bookstore. I worked for Follett for over 15 years. It was hard, but I made the leap into a whole new career. My only... read more

Con call

There was a con call today about TL's and ASM's compensation. Details?


I wonder if we will be lectured during our CM weekly calls about how we are to blame for collapsing text sales this fall. "You did not set high enough QTC, but we won't discuss the 'tolerance' metric that persuaded you to do that."

Reduced hours

B&T rapidly cutting hours. ADC looks like a ghost town nowadays . No work in or out. So who's going to momence il to work for B&T DC.

Just a store employee here......

Why does Follett cut at the store level and expand at the home office. I/store employees touch everyone of our customers when they come into the stores to pick up their books from an eFollett order or buy them directly. The only reason eFollett is... read more


So... how is it going? What are sales looking like where you are?

Counterfeit Textbooks

Anyone have any updates regarding the lawsuit. The store I left was told not to sell any used copies of one of the titles listed in the lawsuit.

Enough is enough

I think each level is feeling the impact of the incompetence of our leaders. Everyone is tired of doing more with less and the stupid head games. It's your job to make sure you are staffed as lob as you don't go over your budget. And who sets the... read more

About ready to leave Follett

I just don't care much anymore, looking at my paycheck, trying to follow directives, stupid QTC tolerance to not get on the red column then running out of books, putting up with HO bs, listening to customers whine, etc.. my passion is gone, realizing... read more

You all deserve better!

I left Follett a year ago and don't regret it (former store manager). There's a lot of talent within that's not appreciated or looked over. Don't waste your time and get out of the Follett bubble. You all deserve better. Life goes on. Wish you all of... read more

Promotions and reorg at FSS - what is going on?

New SVP - really? Not based on skill set but on name. Classroom 'strategy' - it's a joke, no one knows what they are doing. Sales - heading south. Sad to see. Layoffs coming? Probably so, but at least some people got their undeserved promotions and... read more

RM & GVP Store Visits R93

So who was lucky to get a store visit from our RM&GVP during rush? What a joke and a waste of time. Why bother coming if all you're going to do is b--ch and complain about being under staffed and everything that is wrong in our stores. So, you b--ch... read more

They're laughing

customers are laving a laff at the Price match program. They look at me stunned when they hear "And you get a gift card back for it!" and peace out of there. Not looking good folks. Bad strategy


Has that awful CIO lost his job yet? Just curious. In any other company on the planet - he would have been toast. But at Follett, apparently not. Not because Retalon failed, not because CT web failed, not because ORPOS failed, not because he... read more

Pressure cooker rest of year at FSS

Again sales falling short in areas but software under pressure to make up the difference and by the way do it without raises and with spending and hiring freeze. In a booming technical job market. Time to get out.

What happened to DR?

Emails yesterday confirmed that he is "no longer with Follett" but that they are "working to fill the vacancy."

rushes starting

and what are you hearing. about cuts in the field after fall rush and what managers might be affected. Not sure I believe the hype from the group pow-wows of the summer,

Career Advice

Three rules for a career: 1) Don't sell anything you wouldn't buy yourself. 2) Don't work for anyone you don't respect and admire. 3) Work only with people you enjoy." expands on rule No. 1: If we don't like, understand, or believe in a product, we... read more

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