When's the last time you had a day when at least one customer (and more often two, three, or ten) didn't complain about something? It's either no customer service, (new and cheaper) employees who have no idea how to help them and have probably... —  read more 

Frankly, I'm seeing a lot of same ol', same ol'. Anybody else actually seeing some positive changes happening?

Our store is on the death watch (word from NY). Sales have been disappointing as compared to last year. From what I've been hearing expect at least 1/3 to 1/4 of the stores to close by next April.

Is it doing ANYTHING right?

Go to Barnes & Nobles Facebook page. They advertise a “Blowout 50% Off” Book Haul Sale ! Read the comments. This thinly veiled attempt to make some money back ( from all the business it lost!) fails miserably with customers. The ones who wasted money... —  read more 

I am looking for a good, fun job and someone on Facebook told me to come here to find out. I've heard mixed things so I hope I can get some real answers here. Thanks

“We’re so excited that Barnes & Noble was named the #1 Most Reputable Retailer in America by Reputation Institute for the second year in a row! Thanks to our 23,000+ booksellers for making it happen.” SERIOUSLY?! Has anyone read these posts? Have... —  read more 

Posted on BN’s Facebook from a customer: “While at your Redlands location I was trying to find Anne McCaffrey books I asked the lady if they were out of print or if they have them all she kept coming up with How to train to your dragon I told her... —  read more 

Has anyone heard if the Kid's lead position will be eliminated? With the new Dayforce update leads will now be scheduled all over the store and not really be given exclusive time in the department. I can't help but wonder if the job will be gone... —  read more 

I hope Elliott looks at the management team in each store before or if that decide to close any locations. Stores could be under-performing because they are led by individuals who have the people skills of burnt toast. Our store manager will not... —  read more 

Barnes and Noble's New CEO Just Revealed a Brilliant Plan to Save the Company From Amazon After turning around Britain's largest bookstore, many are hoping James Daunt can do the same for Barnes and... —  read more 

I just needed to share this with the world somehow. If you're still at B&N, please find another job, for your own sake. Peace.

if they don't tell you, it's time you look for a new job! Expect many closings ahead.

Our new owner and CEO might be acting all happy/nice/friendly right now, but don't be fooled. They didn't buy B&N to let it continue to lose money. They'll want to see profits, and the best and fastest way to achieve that is through store... —  read more 

And expose some managers and district managers for what they really are. I'm sure he'd love to hear for you! From James Daunt, the new owner: Dear all, The acquisition of Barnes & Noble has just been completed, meaning that the Company is... —  read more 

https://finance.yahoo.com/news/elliott-completes-acquisition-barnes-noble-121500434.html

One of our mgrs has a big mouth. Mgr called all the mgrs to office this afternoon. They emerged after 20/30 minutes looking like someone k–led their pet. The cafe Mgr told me,they were told ,our store is closing. Friday will be the last day. Is... —  read more 

From Indeed: Can someone tell the B&NEmployee Group on Facebook to read this? Boston- I wouldn’t recommend Barnes and noble to anyone. They give nothing to there employees and expect more and more as the company goes down hill. Instead of cutting... —  read more 

Barnes & Noble (BKS) Class Action: Halper Sadeh LLP Announces Filing of Shareholder Class Action Lawsuit Against Barnes & Noble, Inc. in Connection With Its Proposed Merger With Elliott Advisors (UK) Limited – BKS July 24, 2019 18:37 ET |... —  read more 

Now this site is censoring ( so chances are they’ll delete this . Posts. I get that sometimes the anger of those involved in BNs layoffs cover many subjects and can veer off subject. Let’s stay on subject, we all know February 2018s layoffs hurt BN... —  read more 

How long can B&N hold Bay Capital at bay? https://seekingalpha.com/news/3481861-barnes-and-noble-education-rejects-bay-capital

My coworkers say there has been layoffs at my store which is why a lot of new part timers like me were just hired. How did you guys sell memberships when you were there? I’m struggling and I don’t want to be next on the chopping block

Who knows what’s going on?? After 18 years, the Director of Business Development left! Her last day was Friday. Something is up with that. Also, I find it strange that there has been no notice, memo, or any type of communication about it! I heard by... —  read more 

EVERYTHING I’ve posted to this , as well as other sites, have been rock solid TRUTH. I’ve read lots of “fiction” on here . I’m in BN management. So , of course I can’t give away my location. The sale of BN will NOT be a GOOD thing for us. We’ve lost... —  read more 

https://www.marketwatch.com/press-release/merger-investigation-notice-kaskela-law-llc-announces-stockholder-investigation-of-barnes-noble-inc—bks-2019-07-09

Remember 12 months is still $25 and to make it worth it you have to spend over $250 a year. Here's some of the conversation... -Our store isn't doing it. Can someone post the "fine print" please. I would like to be prepared if it does come our way... —  read more 

So from now on: If your salary has been capped, You will no longer be given a cost of living raise. —  read more 

I keep hearing this from several stores. It's not good. How is your store doing? —  read more 

was giving away membership cards during parades?

Do you have any updates on B & N college layoffs? Thank you. Arena —  read more 

I am uncertain how you can rebuild these stores and regain customer confidence with minimum wage staff. A highly paid Store Manager who is on a bonus plan can only do so much to inspire staff at poverty levels. It will be crucial to pay people well... —  read more 

Comparable store sales in the Retail segment decreased 5.1% for fiscal year 2019, driven primarily by enrollment declines, especially at community colleges, and the overall decline in textbook average selling prices... —  read more 

This tour will decide who must go. Big change are coming and you should be worried.

As a retiree recently hired part-time at a B&N location (one that is actively hiring more staff as of June 2019), I’m sorry to read about the struggles other B&N employees are having at other sites. My site’s managers are lovely and kind, and all of... —  read more 

MORE B&N REVIEWS FROM JOB SITES: Do not become a manager for this company. Once you start making over what they consider the "position value" they will do ANYTHING to get rid of you, even with over a decade of dedicated service. Useless district... —  read more 

With a pay cut? Just curious if anyone is brave enough to answer this. —  read more 

This is one of the comments on the article posted in a thread below - this is exactly the kind of feedback we need to a) receive and b) work on addressing if we are planning to turn this company around. Daunt has the right idea. One of my critique... —  read more 

Sales are worse than ever and brick and mortar stores can't seem to improve that, no matter what junk they keep bringing in. People don't read like they used to and if they hear about something they want- they go online. There hasn't been a huge... —  read more 

http://www.ejinsight.com/20190620-the-man-who-beat-amazon/ First, after taking the helm at Waterstones, he laid off 25 percent of the employees. Up to 50 percent of the managers were fired. Experienced employees were required to take steep salary... —  read more 

Apparently, our new CEO is a "former bookshop owner and avid reader" and he has no plans to further cut costs. He wants to invest in the company and give more room to local managers to customize stores to cater to locals. This...actually sounds like... —  read more