I hope the atmosphere in other stores is better than it is in my store. It's depressing. The hardest part of my daily job is accepting that atmosphere. Colleagues are completely uninterested in work, which is understandable, because the morale is... — read more
As the holiday season approaches, I somehow get sadder about what happened to this company. I remembered what the holiday season used to look like here, and now unfortunately I wonder if more stores will be closed by the end of the month. Could... — read more
I just read the biggest B&N in New England, the Boston store will soon be replaced by a sports bar.
Employees are giving their reviews on major employment sites. Bookseller (Current Employee) - Peabody, MA - September 20, 2021 I have never worked for a company that treats its employees so terribly. It's bad enough that the pay is low with no... — read more
Is there a list of all closed locations? If not from the start, then at least in the last five years? I've been trying to find it but haven't been successful yet. I'm curious to know exactly how many stores closed overall and which areas of the... — read more
A new hire came and left after five days. Another hire that came in is completely lost and doesn't know what to do because there is no person to train him. I do most of the work in the store. I wear multiple hats and am exhausted to the max. Even... — read more
I had no idea we were opening new stores so color me surprised when I read that one opened recently in Kingston. I'm thoroughly confused. I thought B&N was looking to reduce the number of locations not increase it. How are we able to afford new... — read more
I knew we were doomed when all of the managers were demoted to keyholders. 2 of the store managers in our area walked out. It's really crazy what is going on. They threw $2 at full-timers and made them keyholders and giving them the work and... — read more
If I were James Daunt, I’d read this carefully. I have been talking to B&N employees from all over the country and they have been airing their grievances in huge numbers. Management has been ignoring employees’ issues and they are enraged and are... — read more
File under: How to get rid of long-term employees that cost the company too much money. Employees from all the stores are complaining about having to clean the store bathrooms. But now you know one of the reasons the keyholders got a $2 raise; so... — read more
A lot of has been made about the retail staff at Barnes and Noble but anyone have any experience with the corporate staff? We briefly had an individual from corporate acting as our cluster leader but he left the position for personal reasons seemed... — read more
So former department managers have become “expert” booksellers at my location and we have this one guy who has been with the company for 20 years who has no clue how to merchandise or concept a table. Like he will just use tables as dumping grounds... — read more
James Daunt is planning to close underperforming stores as well as some of bigger urban stores. Sales have not been coming back as hoped and the inevitable closings are scheduled after the new year.
When most of the long timers left I joined the exodus. I was 59 years old at the time, I just turned 65 this year. I went back to school got an associates degree and now I work remotely at home making $4.00 an hour more than what I made at BN because... — read more
So I came across our building on a realtors website and it’s up for lease as of Aug 12th 2021. Worried we are going to close. I hope Barnes can/will renew it.
Since an independent bookshop opened not too far from us, we've lost at least a third of our business, if not more. Every time I pass by them, there seem to be at least a couple of people there. I thought they were crazy for opening, but I guess I... — read more
It amazes me that some stores are still open. The store where I work (a few more days) is a very miserable place to work. Someone says the stores are just trying to make it to the Christmas season, but the situation is such that I don’t believe they... — read more
BN cannot fulfill orders from their warehouse as of today. Many people have been unable to receive orders on orders placed over three months ago. This is yet another sign BN is ready to fold. Hint: if I preorder a book three months ago, I expect it... — read more
I heard at least one store will be closing in WestChester County. Anyone heard this?
The news is out that B&N is closing some of its biggest and most successful stores. Sales are not there and the company is just pulling the plug where it can. If your store is one of the ones having trouble with payroll, you too are in danger. .. — read more
I worked with some amazing booksellers and Managers when I worked at B&N. They had a passion for book selling, were knowledgeable and you could tell they loved what they did. The issue I think is that Many District and above leaders were not... — read more
For the stores located in a mall, will they close or will the go to a smaller space? We talk about this often at our store and I'm afraid we'll just close down with slaes being so bad. Do malls renegotiate per year only, or can it be by the month?... — read more
Of all the corporate businesses in retail that are absolutely filled to the brim of tired, beat down, unmotivated and ambivalent employees, none can match the BN crowd. I’m not saying I blame the front line employees. Rather it lies solely upon the... — read more
Just found out from a friend that Barnes members are no longer given an extra 10 percent off of Criterion titles. Twice a year, Barnes has a Criterion sale where the titles all go 50 percent off. In other words, a very popular sale. Now they... — read more
"As of May 1, 2021, we had 4,095 domestic employees, of which approximately 2,761 were full-time and the remaining were regularly scheduled part-time employees. In addition, we employed approximately 6,500 temporary and seasonal employees during peak... — read more
Doesn't anyone find it hilarious that they're giving all these fake promotions and titles? Just to keep people from making waves or worse, quit? I especially liked when they make two store managers co-district managers- like they really need two... — read more
If you know, than you know…I wonder if he will now post on here like the rest of us?
My store manager doesn't even know what's happening to our store. We're barely making enough money for payroll and the rent for this place is ridiculous so I can't see how we can stay in this place much longer. Has anyone heard if your store is... — read more
Wish me luck, there's an opening at a local independent bookstore and I'm planning to apply today. I'm one of those id--ts who are at BN because I love books and I love working with books. As silly as it might seem, working at a bookstore is a dream... — read more
Thank god for my horrible manager. Thanks to her I left BN late last year. Her being unprofessional, rude, and unable to take ownership for all the terrible decisions made it clear that she was way in over her head. She made life a living he-l and I... — read more
I've heard several in New England are doomed to close. The Boston store is on the chopping block, it was rumored to move and downsize but I think lack of sales has ended that hope.
As far as closing stores B&N will review options at lease end. Find out when your stores lease expires. Ask your landlord not your cluster manager or area manager. Private equity companies will always close a store if not profitable or one with... — read more
Nuked another post about a certain store in the company, post did not violate terms of service but any post about that specific store gets taken down. I’m sure the layoff.com gets bombarded by HR anytime theirs a post about said location, hey... — read more
The belts are tightening even more. Store manager says the store directive is to cut hours more because of lagging sales. We barely have coverage now. Is this company wide or just our district ?
If you are in one of the big stores and you're doing badly and can barely make payroll, you'll be one of the stores closing soon. If you're only doing just okay and the company thinks it's worth it, then it looks like you'll be downsizing and that... — read more
Does anybody believe they are truly planning to reopen? Barnes & Noble is closing in Preston Royal Village The retailer couldn’t come to an agreement with the landlord and says it hopes to reopen in a nearby... — read more
Can someone explain what the difference is between an “expert” and a “senior” bookseller? And why a number of actual senior booksellers at my store weren’t chosen for either of these roles? Is this yet another play by BN to force out the actual... — read more