Thread regarding Fiserv Inc. layoffs

RTO d-mb question

Who exactly is complaining about RTO? People that were in the office before covid or people that have always been WFH? IMO if we were happy in the office in say December of 2019, then covid closed the offices and everyone WFH, and now they open the offices back up, what’s the big deal? Now if someone had always been WFH and is now required to work in the office I could understand some frustration.

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Post ID: @OP+1dffqDfL

19 replies (most recent on top)

@1gmj+1dffqDfL

When is your last day (approx would be enough so you don't doxx yourself) ? Do you have to go through a knowledge transfer time period ?

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Post ID: @1dsz+1dffqDfL

Frank's moral bankruptcy must've rubbed off on me b/c I took the severance and signed the agreement, but am also spreading the truth about his little operation every chance I get. I can't badmouth this place ENOUGH.

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Post ID: @1gmj+1dffqDfL

@xsn+1dffqDfL It isn't always a no-brainer to take the severance. I guess if it's life-changing money for you, and you don't care about the rights you have to sign away to do it, maybe it is. Not sure about Fiserv's severance agreement, but the one presented to me at the last gig was basically a 'general release' with a side of 'You can't ever speak badly of us, even if what you're saying is true.' So I would've basically given up any right I ever had to sue them for any reason, and my freedom of speech to tell anyone who asks me what a trash operation they run. For a few thousand dollars. I told them to kick rocks.

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Post ID: @1otw+1dffqDfL

I've been employed by Fiserv for nearly a decade. WFH for the past 5 years. When I took this position I was assured that I would always be a WFH / Remote associate and I would not have to work in the office. Last week I was informed by my manager that all employees within 25 miles of a location must return to the office.

It makes no sense for me. No one on my team nor in my leadership structure are located in the state that I reside. I'm currently seeking employment elsewhere as I can no longer trust this company. There is no "collaboration" to be had if no one I work with is in the office that I will be in to collaborate with. It will be adding nothing but difficulty for myself for no reason whatsoever.

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Post ID: @1whb+1dffqDfL

If in person collaboration is so important then those who are close to customers need to be in the geo serviced along with product owners, dev leaders, developers, scrum masters, agile coaches, etc. My point is that if Frank really walked the walk he would want his developers in the same location as product for collaboration. Instead, these jobs are largely offshored. This is not about collaboration, but money. It always is.

And, the money that NJ is throwing at Fiserv must be good for the company's bottom line.
So much so that we are willing to relocate staff, and give a COLA for the move. Why is NJ making it so attractive for employers to do this? Because they have taxed people away from their state. This is about NJ needing to maintain their tax base meaning it is about money. It always is. Follow the money.

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Post ID: @1zws+1dffqDfL

Many being let go were hired as WFH. And since Frank doesn’t like WFH employees, they are being let go. Talk about a su---r punch to some very talented people who got this company where it is.

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Post ID: @1jjb+1dffqDfL

"... then covid closed the offices and everyone WFH, and now they open the offices back up, what’s the big deal?" Not sure about where you live, but covid is still a thing where I live, I know someone that died from it just last week. So my answer would be death. Death seems like a big deal to me. I've been in my office a few times now, most people did not have masks on, security didn't wear a mask, the guy that was setting up the tempature video thingie didn't have a mask. Several people on my team refuse to get vaccinated and at least one got covid, he refuses to take any precautions. I'm supposed to sit next to him for 8 hours a day, 5 days a week? That's the big deal.

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Post ID: @1trt+1dffqDfL

"Who exactly is complaining about RTO? People that were in the office before covid or people that have always been WFH?"
I am part of the 'always worked from home' crowd (as of one decade ago) who's highly productive and who has repeatedly forfeited R&R over the years to support this company's objectives. Imagine a group of talking heads signaling that I'm unfit to be a virtuous employee unless I return to an office where nobody else on my team will ever be. I'm not a client-facing employee, though I need to collaborate with co-workers across the globe on most days. Picture Fred Sanford asking me why I'm in a cube farm scheduling TEAMs calls that I could be doing from home. What do you think his response is????

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Post ID: @1tkm+1dffqDfL

I've heard the East Coast banks have a similar mentality about not WFH. Old school and Frank is a follower. Banks think this is not a good model for learning their "collaborative apprenticeship culture" per JP Morgan, however, Frank forgot that we are a tech company, not a bank. Different learning strategies.

WFH model has evolved successfully with high tech - especially in financial software, such as among the likes of Square and Finastra. The benefits and pay scale does seem to be lower than what I've seen in other tech. A strategy may be to find a new job with a Fiserv competitor and help take customers away from this outdated company.

That being said, I have a relative that has been permanently working from home for Bank of America - even before Covid. Go figure...

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Post ID: @1heu+1dffqDfL

Having worked at home and in an office, without hesitation I can say that I am more productive at home and my clients get better service because I am far more available. Not away from the office for lunches, no meeting late starts due to running into someone in the hallway and catching up, I answer the phone on "off" hours, etc.

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Post ID: @ktc+1dffqDfL

Isn’t it a no brainer to take the severance

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Post ID: @xsn+1dffqDfL

Wow you are d-mb you must not work in any of the technical departments. I liked going into the office December 2019. But after working from home, and seeing the flexible it gives me, I prefer to stay working from home.

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Post ID: @wmf+1dffqDfL

It was mentioned in an earlier reply, Fiserv is closing offices, had asked people to go work from home even before Covid hit. Now they are saying you have to live and work at one of 7 tropical destinations to keep your job at Fiserv. What a joke!! Look at the choices they are giving you. FB and merry band of pathetic Sr. Management is clueless and will be impacted negatively when clients leave due to the lack of support and knowledge that will be leaving the company. All because FB does not trust people are performing at home. To prove that theory, now they are going to be tracking your key strokes at work, already are for some, what does that tell you? Pathetic !!

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Post ID: @uif+1dffqDfL

At least OP understands his question is d-mb on some level.

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Post ID: @lyd+1dffqDfL

Some offices were closed and the people that went into those offices are now being forced to uproot & move. They had no say in their offices closing. Also those that were already classified as fully remote employees.

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Post ID: @ath+1dffqDfL

I'm not sure if the OP understands the situation. In some cases, the business model was work from home to begin with, like it was with what was known as Open Solutions. Some were newly hired in the past few years with the express promise of work from home. Like me, some were promoted or transferred laterally into remote-capable positions.

However, there is another case here. Many offices were closed permanently during the course of COVID, such as Corvallis, Beaverton, Austin, etc. According to the press release detailing the new Berkeley Heights office, there are 100 FISERV locations that will be 'consolidated'.

Moving forward, there will be only seven go forward locations. If you can follow the math, seven is less than one hundred. Meaning many of the people who were happily commuting to their local office will no longer have that option, even post-Covid.

The most likely path is that , eventually, every single person not in sales who does not live at a go forward location will be asked to move to one, or take a hike.

Maybe FB will have a sudden change of heart and allow remote work in some cases, but I've seen no evidence of that thus far.

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Post ID: @ugc+1dffqDfL

WFH is far better for overall well-being. Don't believe the FUD spread by Frank's minions about "lack of home/work separation" - it is not difficult to shut the laptop and shut out Fiserv at the end of the workday. Being in the office is worse because of background noise, commute time and hassle, swabs, etc.

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Post ID: @rpu+1dffqDfL

Fiserv was very wfh flexible depending on your role. First Data leadership ruined that...FD leadership ruined most of the good culture at original Fiserv. Jeff Yabuki was a great CEO who was in touch with worker bees. Fiserv is now a slow burning entity or "firm" if you are OFD. Sad situation.

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Post ID: @tsi+1dffqDfL

From the perspective of someone who is now working in the office, the difference is knowledge. We now know what it is like to work from home and have experienced the benefits. Have you not been able to compare and contrast the difference between the two experiences?

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Post ID: @pha+1dffqDfL

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