Thread regarding Verizon Communications Inc. layoffs

What happened to training?

Verizon used to be great at training new employees, but now it feels like they're just thrown into the deep end with no instructions whatsoever. I'm getting tired of having to teach people things they should already know by the time they reach me. I'm losing valuable time and they're getting frustrated and leaving. What happened?

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Post ID: @OP+1eC4p6fm

14 replies (most recent on top)

Understaffed and overworked like everyone else. 12 year trainer. I'm putting in my notice next week. T-Mobile offered me a lot more and they have been hitting us all over LinkedIn with offers.

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Post ID: @dhxf+1eC4p6fm

They need this "citizen Verizon" stuff because unlike most Americans, most foreigners do not freely donate their time and treasure to charity. They think that is the government and the companies' jobs. These executives do not understand doing a good deed just because it is the right thing to do. They also do not understand that the minute that you start patting yourself on the back for "doing a good deed", that it is no longer a good deed, but about how doing that good deed made "you" feel.

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Post ID: @aloa+1eC4p6fm

lol I just had that 3 training programs. slips and trips... its a youtube vid, that you can go straight to the end and call it complete. I remember the old training at greenbelt and charm city, (boy there's a misnomer) and it was GREAT. Not anymore... I wish we could go back to those days but its an industry in decline.

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Post ID: @apqp+1eC4p6fm

Cutting costs started in the training department. After 2014-15 they cut all that fat out. Just sent new hires to train on a tablet at their location.

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Post ID: @2dps+1eC4p6fm

These Verizon social programs are great. Verizon needs to take care of their own employees training needs too.

"Citizen Verizon. Our plan for economic, environmental and social advancement.
Our goal is to move the world forward for everyone by expanding digital access, protecting the climate, and preparing people for the jobs of the future."

Introducing Verizon Skill Forward.
Our free program helps America’s workforce prepare for high-demand digital roles—from finding a career in tech to online training to getting social support and mentorship.

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Post ID: @2xzs+1eC4p6fm

I guess the new training program that was announced as a part of Verizon 2.0 was just another unfilled promise.

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Post ID: @2dyn+1eC4p6fm

In IT, training is a big problem. Senior employees don’t train new comers properly because they are afraid that the new low paid employees will replace them. It seems like everyone lives in fear and doesn’t want to share too much info that would create a duplicate of him/herself.

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Post ID: @2zkt+1eC4p6fm

Training always has limitations around systems. The training tablets have never worked. They’re quitting because the culture in stores sucks and they aren’t making enough to offset that with this bogus team compensation sh-t.

This 100%

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Post ID: @1hsu+1eC4p6fm

Has the whiny OP ever been to a VZ training class where the computers don’t work or where some mouthy specimen monopolizes the entire day?

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Post ID: @1ddk+1eC4p6fm

Company is a joke, I just received all my “safety” training. Complete waste, classes in driving safe, using ladders, how to avoid slipping. Btw I don’t drive a company car or use a ladder in my job. Year after year though they make me take these training courses.

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Post ID: @1voj+1eC4p6fm

Training always has limitations around systems. The training tablets have never worked. They’re quitting because the culture in stores sucks and they aren’t making enough to offset that with this bogus team compensation sh-t.

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Post ID: @1cqj+1eC4p6fm

Vz does not train anyone any more ,they just want you to figure it out on your own,and if you mess up they want to write you up,its a all a numbers game for them.they call it metrics,i call it d-mb ,what ever dont train what ever im still here ...lol for how long not sure .

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Post ID: @wnn+1eC4p6fm

Training used to be one of those teams everyone wanted to join. Decent pay, they have fun, and everyone likes them. Sounds like they are as miserable as everyone else.

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Post ID: @xlp+1eC4p6fm

My sister in-law is a training manager and she is so burned out. She is always complaining that they are stretched way too thin and many people in that group are ready to leave. She seems to like the people she works with and probably stays because she is loyal to them, but the company is ki----g her with so much going on. They apparently rif'd several business critical people on some of their applications and it is a fluster cluck. But they have to smile and take it the way she puts it. I'll give her a few more weeks of this before she walks out. Her husband has a good job she doesn't need to put up with it.

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Post ID: @bdj+1eC4p6fm

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