Awful. On so many levels. Everyone is burned out. I’ve never seen anything like it. Direct people managers don’t know what’s going on, upper management is touting themselves as “premier” and building “world class service”. We’ve been hearing for 2 years that changes are coming, all we’ve seen are constant reorgs, layoffs, and the best people are leaving (or already left). Kind of feel stupid for staying but I really don’t want to restart my career.
Looks like Bashar is surrounded by Yes men. I know a decent amount of people in SCS and not a single person is happy or supports the direction we are going (including managers). SOC is slowly being replaced by Contractors. Half the teams don’t have managers. People are being handpicked for leadership roles rather than holding interviews. Employees are disengaged and depressed.
I spoke with two excellent former employees and they don’t even mention working at Schwab when they apply elsewhere. That’s f-ing awful.
Bashar and Leadership - you are ruining SCS and the people hate it. I used to be proud to work here and cared about the company. Now I’m just demoralized and unmotivated.
I’m curious to hear how others feel, particularly leadership. Are you hearing from anything positive from your people?