At the GBS Tech town hall with Chris, he admitted the staffing shortages, the layoffs of low performers AND the fact that many are leaving partly due to RTO. He basically said there is no definition of flexibility and for now WFH flexibility and it is manager discretion. It was stated that there are trust issues. Like employees going to the gym for a few hours mid day. It appears people like him are trying to persuade Frank that WFH is a good thing. But we also have scammers that ruin it for everyone.
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"Managers know the people who get things done and the people that don't"
Not when the org changes 6 times in a few years, managers don't even know what their reports are doing let alone who is efficient and who just pretends to work long hours
I think the jist is 100% availability during business hours except for lunch hour.
I eat lots of junk food over lunch and then spend an hour of company time on limeade inputting lots of colorful fabrications.
No one has ever stopped anyone from going to the gym or going the moon on their lunch hour. Get real, you lose credibility and this site becomes rediculous when people exaggerate.
If you schedule a meeting during my lunch hour, i will tell you to F-off. That is my time, and I can do whatever i want with that time. If the company finds that me keeping myself healthy isn't in the best interest of the company and people scheduling a meeting during my lunch hour should take presedence, is flat disrespectful. Chris should rethink his ability to manage people, because he is toxic. If a meeting pop's up during my lunch hour, which is blocked out mind you. I will reject it, and if a meeting is so necessary. Proper compensation should be provided (I.e. couple hours of comp time) for being flexible with personal time. My time is not free, and the rate this company is bleeding talent. I'm sure your manager would be more than flexible, and rethink invading your private time when it isn't free.
Wow, reading this shows a true lack of understanding that a person that goes to the gym at lunch will perform better during the second half of the day. It will increase blood flow in the body, and give your brain a reboot. That is why people that are stuck on trying to solve a problem will step away and do something to relax while you unconciously process it.
Micromanagement doesn't promote innovation.
what's wrong with going to the gym at lunch time if you get your work done?
Nothing. In office or remote, you can and should do whatever the f*ck you want on your lunch hour.
what's wrong with going to the gym at lunch time if you get your work done?
Anyone who believes the first data management group is competent is either on the take or just as ignorant.
Any c-level move towards a permanent WFH policy should be (and, for many, has been) the logical outcome of watching employees work remotely for the past 2(ish) years. When that policy change requires dragging management kicking and screaming into the light of reality, that's concerning. Those in the former group will likely never look back. They have seen the obvious increases both in productivity and employee satisfaction and embraced the change. Those in the latter have only grudgingly accepted they must continue the policy or lose critical talent. They haven't changed their minds regarding WFH. They hate it and will be looking for any excuse to pull the plug and reinstate a RTO/WFW policy. Don't forget that.
Fiserv put out a memo saying if you live near an office you are expected to be there the majority or 3 out of 5 days, pretty fair and pretty strait-forward. And yes, of course you have to perform.
How are there staffing issues? Isn’t there still 44000-200 employees? The same number from 2019?
Chris must be fibbing about staff shortages. Mr B insisted we’re fully staffed.
How can this even be an issue for Fiserv? To hear executives tell it everything is the best it’s been and the most imperative action is to have everyone return to the office to collaborate.
Something happen to that plan?
But Mr B is such a great leader, how did he not foresee this backlash that resulted in talent walking out the door. Yes there are still good people at Fiserv, but a lot of talent has left.
Yes, there is a trust issue and the employees do not trust the big guy.
Hey, one of the handful of reasons I was unhappy with Fiserv, and ultimately left, was because I believed my remote team would ultimately be called into the office. I took control of my destiny because I did not want to go to a local office.
You shouldn't allow a few bad apples to spoil WFH for everyone. Managers know the people who get things done and the people that don't. You don't need a spyware tool to tell you either. The problem is managers are afraid to deal with the issues for the following reasons:
- They have been told if anyone leaves they will not get a backfill. So even someone doing 20% of their job is better than 0%.
- They are afraid if they get rid of this poor performer, there will be a layoff and they will have to layoff someone good so they keep the poor performer for the eventual layoff.
- With the forced ratings managers need people to give poor ratings to.
As a manager I didn't care if one of my employees went to the gym over lunch if they got their work done and didn't miss any meetings. Now if they declined a meeting because they had to go to the gym, that would be an issue. Flexibility goes both ways.
It was said explicitly
"It appears people like him are trying to persuade Frank that WFH is a good thing."
Is this something that Chris said explicitly, or is this just a conclusion you drew? Asking because Chris seemed pretty pro-RTO late last year when he was downplaying people's complaints about long commutes and bragging about how long his commute.
Isnt having the ability to go to the gym at lunch time and get your job done a true definition of flexibility? Why not manage people based on their contribution and not micromanage their day?
Is that the true reason the gym in Alpharetta hasn’t opened back up yet- because Frank doesnt want us to workout at lunch?