have come to notice that Macy’s is definitely a company that seems to be thriving on it’s online platform. It’s store fleet seems to be separated into two categories, the great and well run stores that have been renovated/ flagships, then there’s the barely profitable stores that are not much better than a garage sale.
I compare other department store chains and Macy’s sometimes. Dillards seems to be doing very well and every time I go to any other stores I am impressed! They usually are immaculate and clean, professional employees servicing every department who are polite and courteous. Macy’s seems to be going smaller in their stores lately. I don’t think space is that much of an issue because Dillards has huge stores which are very well run. Just my observations between two very different companies.