Thread regarding Teradata Corp. layoffs

Snowflake Reports 5,944 Total Customers, 241 of the F500. How Many Does TDC Report?

As part of Snowflake's quarterly earnings they always report total customers, Fortune 500 customers, Global 2000 customers, and customers with >$1M ARR. They don't have to be asked since this is basic financial information that investors expect. Why does TDC avoid reporting this vital customer data? When the CEO dances around these questions he looks weak and evasive. Most TDC customers are large enterprises with systems on support contracts so they definitely have the data. It will be alarming to see how many customers have defected, especially long-term TDC customers like Wal Mart, Apple, BofA, EBay, PayPal, and Albertsons. Plus many, many more. Investors should demand to know.

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Post ID: @OP+1gIhdjfz

13 replies (most recent on top)

Laughing at the Teradata folks trying to deflect how Snowflake is growing new customers weekly and is fully transparent with their numbers. Teradata has been in denial for many years and reading this post some still are. At Snowflake, we don't even talk about Teradata anymore. Teradata customers come to us to get them off their legacy data warehouse. I only check this site every four months to see if TDC is still in business.

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Post ID: @qnok+1gIhdjfz

I left td after many yrs and came to sf. No, sf doesnt count free accounts as customers. And I can tell you the list that td lt has of customers defecting to sf is about 3x as large as td thinks it is. I didn't believe sf could do outperform td and do it as cheap as they say but I can tell you decisively it can and it does. Get out. Sad that td is circling the toilet but nothing the underlings can do about it.

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Post ID: @phbg+1gIhdjfz

Teradata sticks to its technological vision layed out years back and that is how the product looks like. What kind of madman or old sport u need to be to pick up Vintage as your cloud data destination? Statistically, sure there are always more than few, but new logos can be counted with fingers. The train has sailed, deals slipped from Q4 to Q5, product slipped from good to sh-t!

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Post ID: @6cpa+1gIhdjfz

That is not how it works in a publicly traded company. I could employ a bot to spin up a SF cluster and tear it down every 5 minute to inflate customer counts. You might be listening to TDC marketing. The customer growth at SF is real.

TLDR;
Snowflake counts the number of customers under capacity arrangements that contributed more than $1 million in product revenue in the trailing 12 months. This was done as a measure to scale with their customers and attract large enterprises to their platform.

Compared with smaller customers, large customers present a greater opportunity for Snowflake to sell additional capacity because these customers have larger budgets, a wider range of potential use cases, and greater potential for migrating new workloads to Snowflake’s platform over time. Large customer relationships lead to scale and operating leverage in their business model. This customer count is adjusted for consolidations, acquisitions, spin-offs, and other market activities.

On a QoQ basis, the customer count under this category increased by 32, which is a 27% increase. Even on a YoY basis, there was an increase of 83, which is a 127% growth.

Total Customers

At the end of each period, Snowflake counts the total number of customers. For purposes of determining their customer count, they treat each customer account with a different count. Those accounts having end-customers under a reseller arrangement, that have at least one corresponding capacity contract are treated as unique customers. However, a single organization with multiple divisions, segments, or subsidiaries may be counted as multiple customers. Even here, customer count is adjusted for consolidations, acquisitions, spin-offs, and other market activities. The customers that use the platform only under on-demand arrangements are not included in this count.

Snowflake’s platform is used globally by a broad range of industries and has been adopted by many organizations for their cloud and data transformation initiatives. As of January 31, 2021, their total customers included 186 of the Fortune 500, based on the 2020 Fortune 500 list. These customers contributed approximately 27% of their total revenue for the fiscal year ended January 31, 2021.

It is to be noted that, this statistic is really important, as the number of customers is an essential indicator of the growth of any business and future revenue trends. On a QoQ basis, there was an increase of 8.5% in the total customer count. Even on a YoY basis, the total customer count increased by more than 52%.

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Post ID: @4zyx+1gIhdjfz

Here at SF, if someone spins up an instance for 5 mins and then turns it off they register as a customer. If they come back it's a 2nd customer. It's a great business model as the same customer is registered multiple times which makes our numbers look strong.

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Post ID: @3zlc+1gIhdjfz

So why are we trying to build something that looks almost exactly like Snowflake used to ?

And when it’s finally ready, who’s going to buy it because the ‘Bentley’ customers are all offloading workload and migrating to the competition. Not everyone sees that but it’s been happening since 2014-15 and it’s accelerated in the face of serious competition.

We may keep some logos on slides but if we don’t keep the lion’s share of the workload then we don’t produce enough revenue to pay everyone or sustain a healthy, growing business.

As for seeing off Oracle, they don’t care much about TD - no more than any other competitor does and if we think they are struggling because TD is so much better, then I think that’s just delusional. Oracle runs a completely different type of business.

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Post ID: @2ldj+1gIhdjfz

Hey, our revenue is higher than SF (okay, for now). We got big fat accounts (okay, we are in the luxury a.la. Bentley segment). Customer counts/size doesn’t matter, revenue is the king.

We will outlast SF just like the Oracles, DB2s, SAPs, Hadoops, Redshifts, and any SF wanna be.
Just stay the course, and don’t make any stupid decisions (like buying Aprimo, KickFire Hadapt+, investing in MLE as add-on solution and what not). Keep rooting for architects/engineers. They
will stay, the LT and ELT team is here only to make money and move on.

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Post ID: @2rmx+1gIhdjfz

@1tph+1gIhdjfz it is not any more "tricky" for us than for Snowflake or any other company. It is not about using customer logos - it is about reporting the total number of customers and total new customers won each year. Since our results suck, SM is in a pickle. If he refused to hand over the data he looks unprepared and evasive, and if he reports our customer attrition over the last three years and almost zero new customer wins, the stock tanks. He is not a good leader but he is not stupid so he chooses the first option.

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Post ID: @1pkz+1gIhdjfz

It is tricky for us. Our sales contracts didn’t have a clause which says we can use their logos for external use. We always have to ask for permission.
SNOW reports every marketplace user as customer (even if they sign up free tier). I don’t think they report MAU numbers.

Bottom line: we should publish numbers (broken down into cloud/non-cloud) without revealing logos.

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Post ID: @1tph+1gIhdjfz

The same SFDC that tells SM our funnel is huge? And the same data that tells us we don’t lose to the competition. GIGO.

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Post ID: @1sel+1gIhdjfz

Why dont you just look up / query Salesforce and review the Win/Loss reports in compete portal on Siesmic. The data is all there.

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Post ID: @1fjc+1gIhdjfz

TD peaked long ago and will continued to be canabalized by more nimble, inexpensive Cloud options. Get out while you can, if you still have relevant skills. Dinosaur.

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Post ID: @1uds+1gIhdjfz

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