Is there anybody who knows real numbers? How many are leaving each month?
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To see the current headcount, just go to Workday, click your profile pic in upper right, click View Profile. Then, click "Fiserv Solutions LLC" under "Company" in the upper left.
Our new VP is asking us what she should do if we were her.
Wow... that's embarrassing. The answers should be obvious to leadership. One no-brainer suggestion would be to end the RTO mandate and stop caring about whether employees WFH or not. That would be one _huge_ start to improving things around here.
My team was destroyed but the RTO BS...new leader, new staff, lots of knowledge out the door and expecting the same mistakes we made years ago to happen again. I have the most tenure on the team and I started last Nov.
Our new VP is asking us what she should do if we were her...well, figure that out and be a leader. Shouldn't that have been discussed in the interview process?
Frank drove us to this by his out of date policies and he doesn't care.
You know it is a lot when clients start pointing out all the people leaving when they call in for support.
My team has lost 75% of it's employees within the past year. Hiring replacements is slow going and it takes 1-2 years of training and mentoring to be proficient in the role. There's no replacement foe the knowledge that walked out the door.
We had a team of 30.
10 have been RIF’d because they were considered remote employees,, 16 have left the company because of bad sr exec management decisions, better pay, etc (most of these had been with the company over 10 years) and 4 have held on by their fingernails. We have not been able to hire 26 people to replace the ones we lost, so quality of work has significantly decreased. And what new employees we have hired are lost and unable to keep up with expectations. It’s pitiful.
In the E-Payments division almost all the business logic is on the IBM mainframe platform. They have lost every single person that had any knowledge of the mainframe application. All projects related to E-Payments on the mainframe have been put on an indefinite hold.
On my team, which had people 30+ at the time of me joining 3 years ago, we have lost 24 people to retirement, resigning, RIF, and moving to new teams within the company. Eight, so far, have resigned. I know some that retired would have stayed working had it not been for the way the company had changed. New positions will be refilled in NJ.
It is not a sign of a healthy team/company to lose 68% of their team in 3 years!
I expect the most clarity we'll ever get on this is anecdotal evidence supplied by associates themselves - which we have seen plenty of by now. I highly doubt that management will share the real numbers with anyone else, as I would imagine they are not very flattering.
In my own anecdotal experience, I am not exaggerating when I say that, over the past couple years, we have lost about half of the software developers and product managers in my particular "division" (not sure what the right term would be exactly - we're kind of an unorthodox group compared to most of Fiserv). The drain has slowed a bit in recent time, but probably only because there are only so many people left to lose at this point. I can't speak for other divisions and orgs within Fiserv, but mine has certainly been hit hard by voluntary resignations.
It would be nice to know where's the truth between people's wishful thinking and the official understatements.